Review of Akia

10
Great for guess messaging, min apps and experience management
GM from 10 to 24 room Bed & Breakfast & Inns in Hilo (United States)
Verified
14 months ago
What do you like most?
We got Akia for messaging, which it is great at, but have come to really love the mini apps. Combined this has allowed us to manage guests expectations better, upsell more, and simplify our checkin process by eliminating 90%+ of of the paper form we used to use. It's also made tipping staff easier, and puts a few hundred dollars a month in each employees pocket.
What do you dislike or think could be improved?
I would like to be able to use SMS with international numbers (It's WhatsApp only for numbers outside US/Canada).
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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