Review of Cendyn

10
Call Center application!
Reservations Manager from 75-99 room Boutique Hotels in Palm Beach (United States)
Verified
8 months ago
What do you like most?
Pegasus Call Center is truly exceptional! From the very first interaction, their team has gone above and beyond to deliver outstanding customer support. The agents are not only professional and efficient but also genuinely friendly, creating a smooth and positive experience every single time. Their response times are lightning fast, and they handle inquiries with impressive knowledge and care. What really stands out is their commitment to excellence they don’t just resolve issues, they make sure every customer feels valued and supported. If you’re looking for a call center partner that combines top-tier service with reliability and a personal touch, Pegasus Call Center is the gold standard. Highly recommend!
What do you dislike or think could be improved?
I wish there was a chat box to quickly message somebody with a small issue! This would solve a lot of ticket requests that we send through.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
N/A
Implementation
N/A

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