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Review of CiHMS

10
Helpful Tool for Daily F&B Operations
Staff F&B from 100 to 199 room Boutique Hotels in Cua Lo (Vietnam)
Verified
11 months ago
Products Reviewed
Property Management Systems
What do you like most?
CiHMS supports F&B operations well by linking guest profiles and room numbers with restaurant orders and billing. It makes it easy to post charges directly to guest rooms, reducing billing errors. The system also helps track daily revenue reports and itemized consumption, which supports both service and inventory management.
What do you dislike or think could be improved?
It would be great if the POS integration could sync more smoothly in real time with the PMS, especially during peak dining hours. Sometimes the menu updates or pricing changes take a while to reflect on the system. More detailed report customization for F&B outlets would help with tracking promotions and performance per shift.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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