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Review of alliants

10
Great platform
Guest Relations Manager from 10 to 24 room Boutique Hotels in Saint-Tropez (France)
Verified
5 years ago
Products Reviewed
Guest Messaging Software
Hotel Guest Apps
What do you like most?
Great platform which helps us to better communicate and keep our daily tasks well structured and yet, be fast and efficient. Our guests really appreciate to chat easily with our team. Alliants team is very helpful.
What do you dislike or think could be improved?
it happened sometimes to have a problem of connection with our PMS and we have to create the profile of the client manually
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
5.0/5
Vickie M. from alliants replied
Merci d'avoir pris le temps de nous laisser un avis. Nous apprécions vraiment votre soutien! We strive to make our customers happy so you in turn can provide the best communication options for your guests. I'm sorry if there is ever a connection challenge with your PMS. We will reach out to you to see if we can track it. Thank you for your support! And if you ever need anything, please do not hesitate to ask. You know where we are! :)

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