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Review of Oracle Hospitality

7
User Friendly PMS Portal
Head Of Technology from 200 to 499 room Boutique Hotels in New York City (United States)
Verified
6 months ago
Products Reviewed
Property Management Systems
What do you like most?
User friendly property management portal with endless integrations with third parties. Ease of access, any user is able to engage and learn the system. Speed and functionality are superb.
What do you dislike or think could be improved?
Support, the process should be unified so that all teams within the support structure can address issues. Direct responses from responsible parties.
3.5
Average
Ease of Use
5.0/5
Customer Support
3.5/5
ROI
4.0/5
Implementation
5.0/5
Samantha R. from Oracle Hospitality replied
Thank you so much for your review. We appreciate your feedback and your business! We have noted the areas that you point out need more attention and will work internally to address this.

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