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Review of Profitroom

8
Assessment of the usability and capabilities of Profitroom Booking Engine and Channel Manager.
Revenue Manager from 200 to 499 room City Center Hotels in Swieradow Zdroj (Poland)
Verified
1 days ago
Products Reviewed
Channel Managers
Booking Engine
What do you like most?
Channel Manager is a tool that fully streamlines and accelerates the work of the sales department within revenue. It allows you to quickly and easily manage sales on all available OTA channels and more. When it comes to the Booking Engine, it is an extremely useful and necessary tool that allows you to make online reservations directly on the hotels website. The tool itself is transparent and easy to use both by managers and external users. I can recommend both tools with full confidence and say that they certainly make the work of hoteliers easier.
What do you dislike or think could be improved?
I think that in both cases it will be worth introducing more functionalities and possibilities that artificial intelligence gives us today. Profitroom is slowly making some improvements using AI, but it is still not 100% used. Another thing worth attention and improvement is adding more possibilities to change/modify and control surcharges in price lists in Channel Manager. Price corrections are often invisible at first glance, only after delving into a given price list. A good solution would also be to add the ability to change surcharges globally, e.g. meal prices, which could be changed with one click.
4.0
Very Good
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
N/A

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