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Review of Amadeus

9
Hotsos issues
Instant Service Manager from 200 to 499 room Boutique Hotels in Cleveland (United States)
Verified
8 years ago
Products Reviewed
RFPs & Proposal Management Software
Staff Collaboration Tools
Housekeeping Software
RFPs & Proposal Management Software
What do you like most?
very friendly accountability on the employees MOD LOGS Reports Very easy to manage employee productive
What do you dislike or think could be improved?
Help desk is great however account managers and up do not call back. Some instances it took weeks for a return call from the account manager. No one knows the procedure of adding more issues since M-tech left. The current google drive that is set up to add issues has been a failure for two years. We need updates for hotsos issues. I need account managers to replied back in a reasonable manner.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
0.5/5
ROI
3.5/5
Implementation
5.0/5

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