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Review of Gastfreund

10
Clear guest info that cuts reception questions — with room for better customization
Leiter Immobilienentwicklung from 25-49 room Boutique Hotels in Warnemunde (Germany)
Verified
6 days ago
Products Reviewed
Hotel Guest Apps
What do you like most?
We use the Gastfreund guest app in our boutique hotel and are very satisfied. The app allows us to provide our guests with all the important information and recommendations in a clear and up-to-date manner. At the same time, it reduces recurring questions at reception and makes our team's daily work easier. It's easy to use, and our guests have responded very positively to the digital offering. For us, Gastfreund is a valuable addition to our personal service and highly recommends it.
What do you dislike or think could be improved?
We see potential for improvement in the individual customization options and the integration with existing hotel systems. Maintaining and analyzing the content could also be more intuitive in some areas. Overall, however, Gastfreund is a valuable addition to our personal guest service and highly recommended.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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