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Review of Canary Technologies

10
User friendly and helpful, but missed guest messages
Front Desk Agent from 200 to 499 room Bed & Breakfast & Inns in Litchfield Park (United States)
Verified
1 days ago
Products Reviewed
Contactless Check-in
Upselling Software
Guest Messaging Software
What do you like most?
I'm fairly new to the hospitality industry & in my experience albeit brief I have found it to be extremely helpful. It's definitely user friendly on both sides. Recently our resort implemented the upgrades onto canary supervisors seem to be happy with the progress thus far. Even when they don't make the choice it does open up space up for dialogue.
What do you dislike or think could be improved?
The only thing I would suggest would be some kind of way to receive any messages the guest attempted to send, even in the event of the card not being processed or partially submitted. Even if it was just in the way of an alert that would be so helpful.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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