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Review of hotellab

10
Reliable rate shopping with room to automate MLOS
Co-Owner from 25-49 room Bed & Breakfast & Inns in (Greece)
Verified
2 days ago
Products Reviewed
Revenue Management Systems
What do you like most?
It's been more than 3 years that we've been using hotellab at our hotel (we started back in 2023). In these years the usage of the system became faster, the interface more modern and new features were added. Amongst my favourite ones is the multi night length of stay (LOS) rate shopper - since it's common in the market to use no MLOS restrictions in the low season vs. using them at all cases for the high season (July and August). We were also able to trust the system even further, from the time that hotellab started shopping Booking.com rates from a mobile device, and also feeding the B.com Genius rate to the algorithm, which is a quite unique feature of hotellab as far as I know. Priorly we tried using a rate shopper, but exactly because of this reason (absence of mobile, and genius rates) we cancelled it eventually - and shifted to an RMS.
What do you dislike or think could be improved?
Being able to automatically recommend and push an MLOS restriction to the PMS and CM is something that we would love to explore and see being tested out at hotellab.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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