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Review of FLEXIPASS Keyless Mobile Access

10
Mobile room access that frees up reception — setup could be smoother
OPS Manager from 75-99 room Boutique Hotels in Antwerp (Belgium)
Verified
5 days ago
Products Reviewed
Hotel Keyless Entry Systems
What do you like most?
What I like most is that guests can go straight to their room from 3 PM using just their phone, without waiting at reception. It gives our guests more freedom and gives our team more time for real hospitality instead of handing out keys.
What do you dislike or think could be improved?
The integration with our PMS messaging could be smoother. Getting the right FLEXIPASS info to every guest automatically took some effort to set up. A simpler, ready-made guest flow for Cloudbeds would help new partners get started faster.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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