Review of Jonas Hospitality

10
Love Chorum!
General Manager from 50-74 room Bed & Breakfast & Inns in Lawrenceburg (United States)
Verified
6 years ago
What do you like most?
Love Chorum! Simple to use and to learn. Rarely have to make calls to support because system is not only user-friendly but the release notes and help pages are great! My staff loves our PMS.
What do you dislike or think could be improved?
We pay $75.00 per month for the back-up/off-line device. I honestly don't believe it has ever worked during an outage. At one time it was replaced and we received a credit. I don't believe the new device functions either. I have reached out to Chorum about this in the past and mentioned it in surveys but it hasn't been addressed. We're paying for a monthly service we do not/cannot use.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
5.0/5
Michael S. from Jonas Hospitality replied
Thank you for the positive feedback and review! Happy to hear your property is enjoying using Jonas Chorum.

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