Jonas Chorum

Ranked 38 (out of 210) in Property Management Systems

Property Management Systems

Property management solution designed to provide hotels with everything needed to operate efficientl...

Ratings Snapshot

Certificate of Excellence
Read 25 reviews
92%
Recommend
HTR Score icon
HT SCORE
17 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Jonas Chorum has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #38 out of 210 in Property Management Systems

Ease of Use
4.5/5
ROI
4.5/5
Implementation
4.3/5
Customer Support
4.7/5
Verified Customer Support

Jonas Chorum’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Jonas Chorum Overview

Top Alternative: Cloudbeds PMS

Jonas Chorum Overview

Chorum PMS has all the functionality of a full-featured hotel property management system delivered in a web browser on your existing infrastructure. Chorum PMS saves your business money by eliminating capital expenditures for property technology and increases your operating efficiencies by streamlining the management process from beginning to end.

About Jonas Chorum

Founded in 2019 | Headquarters in Phoenix United States | 100 employees

Integrates with

  • Booking Engine
  • Central Reservations Systems
  • Revenue Management Systems
Browse integrations (24 verified)

Pros & Cons

Like 92% recommend

General Manager from Limited Service & Budget Hotels

Jonus Chorum continues to improve their product based on customer suggestions. That has been very important to us when we recognized need. They have been great at responding. Their tech team continues to improve a...

General Manager from Branded Hotels

-The Front Desk staff is making less errors with financial folio items. -The Mobile App has been beneficial for keeping tabs on the hotel when at home.

Operations from Branded Hotels

We have used this Property Management System in 6 of our hotels for 10+ years. We absolutely love it!

General Manager from Limited Service & Budget Hotels

-the BW rewards link to the reservations, can't change the names or profiles -Direct billing - when posting travel cards in the folio, it does not allow us to direct bill

General Manager from Limited Service & Budget Hotels

The only things I would improve would be more functionality on mobile devices, as well as being able to use the system on other browsers.

Operator from Branded Hotels

-Keyboard Shortcuts to reduce point & click for basic functions -Advanced Reporting to download, search, sort and compile data for a variety of reasons in Excel -Auto Report Notification & Email -Testing/Simulation of...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Jonas Chorum is a terrific cloud based Property Management System, that is extremely friendly and easy to use. They are known for their reliability, fantastic support, and robust feature-set. Hotels cannot go wrong with Jonas Chorum.

by Christopher Hovanessian (Whistle) on November 17, 2020

Question:

What differentiates this product or service from the competition?

Answer:

Jonas Chorum provides a modern PMS and continues to innovate. They listen to what their customers want and need, and do not hesitate to deliver it to them. It is very important to have a PMS that is also a partner, and Jonas Chorum does just this.

by Christopher Hovanessian (Whistle) on November 17, 2020

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Jonas Chorum has many modules and integrations available, along with terrific support. Make sure to work closely with their team, outlining your needs, in order for them to be able to craft the perfect experience for your hotel's needs!

by Christopher Hovanessian (Whistle) on November 17, 2020

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GETTING STARTED

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Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Active Markets

MARKETS SERVED
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • North America
VERIFIED MARKETS
  • United States of America
  • Canada

25 Verified Jonas Chorum Reviews

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This vendor is 96% below the category average..

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This vendor has fewer recent reviews than average compared to other top Property Management Systems providers. It is advised that you ask for recent references before proceeding.

June 23, 2020

Jonas Chorum Review: Solid and reliable cloud based PMS

Operator from Branded Hotels in Thousand Oaks (United States of America)

Recommend 9/10
Full blue star
Full blue star
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Full blue star
Half blue star

What do you like most?

-Accessibility across multiple devices, platforms, and location -Easy User Interface for beginners

What do you dislike or think could be improved?

-Keyboard Shortcuts to reduce point & click for basic functions -Advanced Reporting to download, search, sort and compile data for a variety of reasons in Excel -Auto Report Notification & Email -Testi...

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
2

June 19, 2020

Jonas Chorum Review: Great Tech Team

Director of Sales from Airport/Conference Hotels in Great Falls (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Great Tech team, very knowledgeable and always willing to find solutions for our concerns.

What do you dislike or think could be improved?

Ability to access the GM function via Google, currently have to use Explorer for this option only.

Customer Support
5
Ease of Use
5
Value for money
4.5
Implementation
3.5

June 11, 2020

Jonas Chorum Review: Reporting is very easy and user friendly.

General Manager from Limited Service & Budget Hotels in Pocatello (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Reporting is very easy and user friendly. The customer service center has great tech's who really work to solve our issues

What do you dislike or think could be improved?

We have had quite a few issues with our credit card processing since we switched to emv technology. In the past month we have had our CC readers lose contact with Jonas Chorum 4 times. Usually we can call...

Customer Support
5
Ease of Use
4
Value for money
3.5
Implementation
4

June 03, 2020

Jonas Chorum Review: Love Chorum!

General Manager from Branded Hotels in Lawrenceburg (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Love Chorum! Simple to use and to learn. Rarely have to make calls to support because system is not only user-friendly but the release notes and help pages are great! My staff loves our PMS.

What do you dislike or think could be improved?

We pay $75.00 per month for the back-up/off-line device. I honestly don't believe it has ever worked during an outage. At one time it was replaced and we received a credit. I don't believe the new device ...

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
5

February 08, 2020

Jonas Chorum Review: Irvin Dominguez should be promoted to trainer.

Front Office Manager from Motels in Pompano Beach (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The benefits of working with this vendor are as follows: The customer service is top not. As in they go above and beyond in getting their clients taken care of, Irvin Dominguez did anyway. They continu...

What do you dislike or think could be improved?

What I believe can be improved is if Irvin Dominguez is promoted to trainer so every single interaction can be like the one I had the pleasure of having.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

January 30, 2020

Jonas Chorum Review: Very patient and professional

Reservations Manager from Resorts in Lake George (United States of America)

Recommend 8/10
Full blue star
Full blue star
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Empty blue star

What do you like most?

Client Relationship Manager Irven, worked with us for about a week and a half until we were fully satisfied with the issues we were experiencing going live with our rates. He was very patient and professi...

What do you dislike or think could be improved?

Our personal issue dealt with restrictions not carrying over to a specific 3rd party site. Maybe if other properties experience this as well starting a 3 way call with 3rd party site, Jonas Chroum staff, ...

Customer Support
4
Ease of Use
4
Value for money
n/a
Implementation
n/a

Pricing

Profile empty

Jonas Chorum hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

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