Review of Profitroom

9
All-in-One" Control Center: Once set up, staff often feel a sense of relief having reservations, rates, and distribution channels in one place. There's no more switching between a PMS, a channel manager, and a separate booking engine.
Front desk from 100 to 199 room City Center Hotels in Lagos (Nigeria)
Verified
6 months ago
What do you like most?
ProfitRoom's channel manager ensures that room availability and rates are updated in real-time across all connected sales channels (e.g., Booking.com, Expedia). This prevents overbookings and rate parity issues, saving staff time and protecting revenue.
What do you dislike or think could be improved?
Enhanced Onboarding: A more interactive, step-by-step onboarding wizard that guides new users through setup. Contextual Help & Tooltips: More in-app guidance, tooltips, and short video tutorials explaining complex features like rate rules or reporting metrics directly within the interface. Simplified Dashboard: An option for a "Simple Mode" dashboard that highlights only the most critical KPIs and tasks for smaller teams.
4.5
Excellent
Ease of Use
3.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
5.0/5

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