Review of HelloShift

10
Communication at the next level
Guest Services Agent from 50-74 room Branded Hotels in Henrietta (United States)
Verified
5 years ago
Products Reviewed
What do you like most?
I like that you can tag people and marked items as read. I think that is a neat feature. The website allows for great communication to happen between all shifts and management. No spiral notebooks needed all the notes you can get can be put into helloshift. With this website every shift is able to have a smooth shift transition. To me personally that is a big deal. I have had to deal with spiral notebooks in the past and using messaging apps to communicate with staff members. However, when you use a spiral notebook, you only have access to your notes when you are at work. If you use a messaging app you are constantly being blown up with messages during your evenings off or even on off days / vacation days. With HelloShift that is no longer an issue. I can access HelloShift whenever it is convenient to me. I personally like to read all my notes in the morning before I get to work with a cup of coffee, but I also do not want to be bothered during my days off or when I am on vacation. HelloShift makes it convenient to stay in touch when it is convenient to you. That to me is a huge thumbs up! HelloShift can allow people to have a life away from work while also staying updated when it is convenient for them. It can not get much better than that in my experience I really like what HelloShift has to offer and I am confident that it can met any hotels/companies needs. I would recommend HelloShift to everyone.
What do you dislike or think could be improved?
It can be hard to find past notes. You can type a keyword and it shows everything that has just the 1 word in it. If you try to look up something that is two words long it does not show up the posts that only has the 2 words, rather everything that has just one of the words shows up. Short Version - it can just been hard to find stuff after its been in there for a while.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
N/A

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