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Review of Ariane Systems

10
The solution for service innovation
Director of Sales & Marketing from 200 to 499 room Boutique Hotels in Montreal (Canada)
Verified
6 years ago
Products Reviewed
Contactless Check-in
What do you like most?
Ariane solved our main issues: - Flexibility in the experience. Via the web check-in + kiosk at the hotel, the guest has an efficient experience. - Customer oriented: automation of the check-in process gives opportunity to the staff to give a better concierge service. - Covid-19 friendly - friction less exrperience.
What do you dislike or think could be improved?
The upselling does not exist yet on the pre check-in process and that would be a great addition to the solution.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
N/A
ROI
N/A
Implementation
N/A

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