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Review of GIATA

10
Accurate hotel content across channels — but updates could be faster
Regional Drector of Sales CNEE from 200 to 499 room Airport/Conference Hotels in Montego Bay (Caribbean)
Verified
2 days ago
Products Reviewed
Listings Management
What do you like most?
At Sandals Resorts, we value GIATA as a trusted travel technology partner that helps us distribute accurate, consistent and up-to-date hotel content across the global travel industry. Its solutions simplify content management, improve data quality and ensure that our resort descriptions, room information and imagery reach distribution partners efficiently. In an increasingly digital travel landscape, GIATA helps us streamline processes, reduce manual workload and maintain consistency across multiple sales channels. This enables us to support our tour operator and travel agency partners more effectively, enhance the customer journey and ultimately strengthen the digital visibility and commercial performance of the Sandals Resorts portfolio.
What do you dislike or think could be improved?
One area for improvement would be to further enhance the flexibility and speed of content updates, particularly for room categories, resort facilities and promotional information. More real-time synchronisation across connected distribution channels, combined with greater transparency on update status, would help ensure that partners always have access to the latest information and further reduce manual follow-up.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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