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Review of hotellab

10
ADR and RevPAR growth with flexible pricing precision
Revenue and Reservations Manager from 200 to 499 room Boutique Hotels in Napareuli (Georgia)
Verified
3 days ago
Products Reviewed
Revenue Management Systems
What do you like most?
Lopota Lake Resort & Spa is a destination property in Georgia's Kakheti wine region, and revenue management at this level requires a system that can keep pace with both the complexity of our operation and our guests' expectations. After fully integrating Hotellab RMS with our Opera PMS, the results have been remarkable — ADR has grown significantly year on year, revenue and RevPAR has followed the same trajectory. What we value most is the flexibility and depth of the system. The ability to fine-tune pricing strategies by season, by day of week, and by demand level gives us the precision a resort like this requires. The rate shopper gives us clear visibility into how we sit within our competitive set, and the pricing recommendations consistently reflect what is actually happening in the market. Although Hotellab is an international RMS, the support team has been attentive to the specifics of the Georgian market and our local context.
What do you dislike or think could be improved?
Nothing significant to flag. The system has performed well, and the dedicated team behind it has been consistently very attentive.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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