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Review of roommaster

10
Family Owned and Operated since 1989
Manager/Owner from 75-99 room Bed & Breakfast & Inns in Lewes (United States)
Verified
2 months ago
Products Reviewed
Hotel Management Software
Booking Engine
Property Management Systems
What do you like most?
The user friendly design and layout makes it easy for everyone to learn the system in a timely manner. The prompt IT and customer support help when needed.
What do you dislike or think could be improved?
Things that could use some improvement are the processing fees, but we appreciate the automated secure transactions. I am looking forward to the AI chat box on the web booking, I think it will enhance guests experience, which is a main goal!
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
Riya g. from roommaster replied
Hi Maggie, Thank you for taking the time to share your review. We're glad to hear that the user-friendly design and layout have made it easy for your team to learn the system, and that our team has been helpful when support is needed. We're proud to provide an easy-to-use PMS that helps hotel teams work more efficiently while delivering a great guest experience. Thank you for sharing your experience with roommaster.

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