Review of HotelRunner

9
Efficient and User-Friendly Channel Management
RESERVATION REPRESENTATIVE from 100 to 199 room Boutique Hotels in Istanbul (Turkey)
Verified
5 months ago
What do you like most?
What I like most about HotelRunner is its user-friendly interface and the ease of managing multiple channels from a single platform. The real-time connectivity helps maintain rate and availability consistency, reducing the risk of overbookings. It also provides solid integration options with many distribution partners.
What do you dislike or think could be improved?
HotelRunner’s channel manager could be improved by offering more advanced bulk editing and rule-based automation for rates and availability. Enhancing real-time sync transparency with clearer error logs would help users quickly identify and resolve mapping or parity issues. Additionally, more flexible reporting and performance analytics across channels would add significant value.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Fatih T. from HotelRunner replied
Hi there, Thank you for this valuable feedback. We're glad to hear that you're having a positive experience with our solution. We look forward to continuing to support your business goals. Regards, HotelRunner Team

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