Channel Manager by HotelRunner
4.7 (88 REVIEWS)
HT Score
73 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Channel Manager by HotelRunner
Ranked 11 (out of 105) in Channel Managers
Travel Technology, Marketplace, Digital Marketing, and Online Sales
95% recommended by 88 hotels
HotelRunner has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
Ratings Summary
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.7/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Channel Manager by HotelRunner is the #7 most trending product in the Channel Managers category (out of 105) and the #252 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotelRunner’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About Channel Manager by HotelRunner
Founded in 2011 | Headquarters in United Kingdom | 60 employees
Distribute your rooms online with the channel manager
Manage your sales channels easily with two-way connectivity and feed all your channels simultaneously.
Connect to the world’s leading booking websites. Boost your online presence, enhance your occupancy rates, and reach potential guests globally.
Market your property worldwide with HotelRunner’s innovative technology and certified two-way integration functionality.
Capabilities
HotelRunner Channel Manager
HotelRunner Channel Manager
Channel manager allows you to distribute your rooms online. Manage your sales channels quickly and easily. 150+ channels are available.
Features
Rate Management
4/5 features
Room Type Mapping
4/5 features
Automation & Syncing
4/5 features
Administration & Settings
4/5 features
Analytics & Reporting
4/5 features
Other
1/1 features
Pricing
Pricing Available By Request
HotelRunner has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Success Stories
HotelRunner doesn’t have any case studies available
References
"The most important features that separates HotelRunner from other companies are the services that they provide and the team that supports us quickly whenever we ask a question… The Mobile Application is really important for us. Because, unfortunately, we cannot be at the hotel 24/7. But the hotel operates 24/7. Being informed about incoming guests and what is happening are very important for sales and reservation teams. After we started to work with HotelRunner, the biggest change for us was actually ‘time’. We are now able to complete a task in minutes, which was taking hours before."
Merve Beyoglu
Sales and Reservation Manager @
Pierre Loti Hotel
"What distinguishes HotelRunner from other companies is that we can get results very fast, it shows a unique approach according to our wishes and needs and its strong infrastructure. HotelRunner has a technological infrastructure that connects us with the world and develops constantly. HotelRunner is not just a channel manager. It provides great convenience to hotels with many products and services like guest relationship management, front office management, and integration with different sales channels. Therefore, it is more correct to see HotelRunner as an end-to-end hotel management solution. The time and effort HotelRunner saves us are priceless."
Yigit Girgin
General Manager @
Bodrium Otel & SPA
Featured Customers
Popularity by Segment
Size
18 | X-Small (1-9 room)
13 | Small (10-24 room)
10 | Medium (25-74 room)
6 | Large (75-199 room)
4 | X-Large (200+ room)
Country
44 | Turkey
5 | Morocco
3 | Argentina
3 | Italy
3 | Greece
2 | Vietnam
2 | Panama
2 | Portugal
2 | Tanzania
1 | Austria
1 | Uzbekistan
1 | Colombia
1 | Tunisia
1 | Azerbaijan
1 | Netherlands
1 | Korea, South
1 | United Kingdom
1 | Bulgaria
1 | New Zealand
1 | Georgia
1 | South Africa
1 | Oman
1 | Chile
1 | Kenya
1 | Nicaragua
1 | Germany
1 | Romania
1 | Sri Lanka
1 | Brazil
1 | Thailand
1 | China
Type
26 | Boutiques
19 | Bed & Breakfast & Inns
12 | Luxury Hotels
10 | Resorts
7 | City Center Hotels
6 | Extended Stay & Serviced Apartments
6 | Hostels
6 | Motels
5 | Vacation Rentals & Villas
2 | Airport/Conference Hotels
1 | Limited Service & Budget Hotels
1 | RV Parks & Campgrounds
Region
46 | Middle East
14 | Europe
10 | Africa
9 | South America
8 | Asia Pacific
1 | Oceania
Category
88 | Channel Managers
25 | Booking Engine
10 | Website Design
9 | Property Management Systems
9 | Hotel Management Software
8 | Rate Shopping & Market Intelligence
More Products by HotelRunner
Hotelier Rating
9
Outstanding Channel Manager!
Manager from 5 to 9 room Bed & Breakfast & Inn in Bocas del Toro (Panama)
Verified
1 months ago
I can't say enough good things about their performance and dedication. My first contact person was an excellent communicator throughout the entire process. She promptly answeredall my questions and provided clear updates on our progress. I highly recommend HotelRunner to anyone in need of expert channel management services. Their expertise...
Panama
Panama
Manager
X-Small Hotel
10
Thanks to Gizem!!
Hotel manager from 10 to 24 room Boutique in Bocas del Toro (Panama)
Verified
1 months ago
Very easy to use and I can find all my bookings instantly at the same place. Gizem is exceptional and make everything very easy!
Panama
Panama
Hotel manager
Small Hotel
9
Strong support
Sales & Marketing Consultant from Boutique in (Turkey)
Verified
3 months ago
As Boutique Hotel Montana Hotelrunner eased our marketing and expand our sales tools.
Also we see that our business volume increased.
Turkey
Turkey
Sales & Marketing Consultant
10
Best channel manager out there
Founder from 5 to 9 room Boutique in Weligama (Sri Lanka)
Verified
3 months ago
We're using HotelRunner for our business for long time now and it works flawlessly across all booking engines. They also provide you the platform to accept direct booking from your own website and we managed to take advantage of it and it served us lots of money paying booking fees to third parties. I can recommend Hotelrunner to anyone. On...
Sri Lanka
Sri Lanka
Founder
X-Small Hotel
10
Optional and effective
Online Sales Coordinator from 100 to 199 room City Center Hotel in (Turkey)
Verified
4 months ago
I have used 5 different booking engine and channel manager in last 15 years. And last 7 years We are working with HotelRunner. First of all their customer service is excellent. They are responding everything immediately. And all stuff has a great skill on their subjects. And you can manage your property with all details. Everything is in yo...
Turkey
Turkey
Online Sales Coordinator
Large Hotel
10
Best Channel Manager
FO Supervisor from 10 to 24 room Boutique in (Turkey)
Verified
4 months ago
Useful interface, having all kind of settings for different OTA's. developing new features day by day to make our business easier.
Turkey
Turkey
FO Supervisor
Small Hotel
10
Easy to use and if used correctly guarantees good results.
Sales from 5 to 9 room Bed & Breakfast & Inn in Nessebur (Bulgaria)
Verified
4 months ago
The platform is really user friendly and easy to use . If you use it right, the results will come in increasing occupancy and price very soon.
Bulgaria
Bulgaria
Sales
X-Small Hotel
0
I do not recommend at all #conversion
Butik Otel İşletmecisi from 5 to 9 room Boutique in (Turkey)
Verified
4 months ago
I do not find it useful. I don't think anything can be improved. #channel #booking #revenue booking engine load time #optimize I don't want to comment on this because my thoughts are negative.
Turkey
Turkey
Butik Otel İşletmecisi
X-Small Hotel
10
Best Performing Channel Manager in the Region.
E-commerce Driver from 500+ room Luxury Hotel in (Turkey)
Verified
6 months ago
Google Hotel Price Ads and Google free link reservations and mobile booking engine reservations are the best performing features on the system..
Turkey
Turkey
E-commerce Driver
X-Large Hotel
10
Channel Managers
Online Sales and Marketing from 100 to 199 room City Center Hotel in (Turkey)
Verified
7 months ago
Easy and simple to use interface, fast channel connection setup, successful channel connections, reliable reservation streams, live support, accessible prices, support and solution suggestions, helpful and devoted colleagues.
Turkey
Turkey
Online Sales and Marketing
Large Hotel
- 1
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- 9
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Tourism in Cyprus depends heavily on tours and activities. Although some boutique hotels and vacation rentals have returned to business after the pandemic, tours have completely stopped. Therefore, Cyprus has been hit by the pandemic really badly. At this point, HotelRunner played a lifesaving role. During this period, we started digitizing our properties by bringing them together with HotelRunner's world-class technology and worldwide network. By joining many local and global sales channels via HotelRunner, hotels ranging from small hotels up to big resorts have built their online presence and begun to accept guests from all over the world
Showing all answers to: "What does this product or service do well?"
Tourism in Cyprus depends heavily on tours and activities. Although some boutique hotels and vacation rentals have returned to business after the pandemic, tours have completely stopped. Therefore, Cyprus has been hit by the pandemic really badly. At this point, HotelRunner played a lifesaving role. During this period, we started digitizing our properties by bringing them together with HotelRunner's world-class technology and worldwide network. By joining many local and global sales channels via HotelRunner, hotels ranging from small hotels up to big resorts have built their online presence and begun to accept guests from all over the world
We have had the pleasure of building a solid partnership with HotelRunner for 4+ years. We manage 200+ hotels via HotelRunner giving them access to a full suite of products and services. As a company aiming to help African hoteliers grow their online business, HotelRunner is the perfect partner for us. Today, HotelRunner not only shares our mission but also works collaboratively to digitalize hotels primarily in North Africa.
Question:
What differentiates this product or service from the competition?
Answer:
Their products and services give our partner properties the opportunity to meet their maximum potential by connecting to both local and global channels. This not only helps them capture guests from their local market but all over the world. Having the right channels is the key to worldwide distribution and HotelRunner offers this opportunity with its 150+ travel partners.
Showing all answers to: "What differentiates this product or service from the competition?"
Their products and services give our partner properties the opportunity to meet their maximum potential by connecting to both local and global channels. This not only helps them capture guests from their local market but all over the world. Having the right channels is the key to worldwide distribution and HotelRunner offers this opportunity with its 150+ travel partners.
HotelRunner allows us to work with our preferred channel partners, making it easier for our hotel partners to access guests from all over the world. Our hotel partners have seen an increase in traffic and revenues. Also, HotelRunner’s exclusive partner support team is there for any situations that may arise. We have been very pleased to be working together and hope to continue our partnership.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
I would advise each property to benefit HotelRunner’s channel manager product while also using the booking engine. This will not only help capture guests from different online platforms but will also enable hoteliers to get reservations directly from their website. Using both these features will maximize your opportunity for profits.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
I would advise each property to benefit HotelRunner’s channel manager product while also using the booking engine. This will not only help capture guests from different online platforms but will also enable hoteliers to get reservations directly from their website. Using both these features will maximize your opportunity for profits.
There are many many channel managers in the market. I would suggest each hotelier does their research on which OTAs they want their property to be present on, and find a channel manager that has the best relationship with those OTAs. Choosing the right channel manager like HotelRunner that offers the best connectivity experience will greatly increase their chances of attracting the right guests.
Recommended by
Burak Kula
Sales Director
@
Travelmax
Christophe Bazille
Managing Director
@
Hospitality Web Services
Burak Kula
Sales Director
@
Travelmax
Christophe Bazille
Managing Director
@
Hospitality Web Services
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Posts
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Support
Unverified
HotelRunner has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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