Channel Manager by HotelRunner

Ranked 9 (out of 84) in Channel Managers

Channel Managers

Travel Technology, Marketplace, Digital Marketing, and Online Sales

Ratings Snapshot

Certificate of Excellence
Read 75 reviews
94%
Recommend
HTR Score icon
HT SCORE
76 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #9 out of 84 in Channel Managers

Ease of Use
4.7/5
ROI
4.7/5
Implementation
4.7/5
Customer Support
4.7/5
Verified Customer Support

HotelRunner’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Boutiques 17 verified reviews
    98%
  • Bed & Breakfast & Inns 15 verified reviews
    90%
  • Luxury Hotels 10 verified reviews
    89%
  • Resorts 6 verified reviews
    98%
  • Motels 5 verified reviews
    100%
  • Extended Stay & Serviced Apartments 5 verified reviews
    96%
  • Hostels 5 verified reviews
    96%
  • Vacation Rentals & Villas 3 verified reviews
    83%
  • City Center Hotels 3 verified reviews
    97%
  • Airport/Conference Hotels 1 verified reviews
    100%
  • Limited Service & Budget Hotels 1 verified reviews
    100%

Channel Manager by HotelRunner Overview

Channel Manager by HotelRunner Overview

HotelRunner is a freemium, cloud-based online sales, digital marketing and channel management platform that assists hotels and travel agencies tailor, streamline, and improve their online outreach. HotelRunner helps hotels and travel agencies transition from off to online through state-of-the-art technology. It helps to create innovative sales channels, improve international brand recognition, rea...

About HotelRunner View website

Founded in 2012 | Headquarters in United Kingdom | 60 employees

HotelRunner is a cloud-based digital marketing and online sales management platform for hotels and travel agencies, helping them obtain a tailored and efficient...

Other Products by HotelRunner

1/3

Integrates with

  • Property Management Systems
  • Hotel Bedbanks
  • Contactless Check-in
Browse integrations (15 verified)

What customers love about Channel Manager by HotelRunner

Like 94% recommend

Manager from Luxury Hotels

For small Lodges and B&B I think Wix Websites with Wix Hotels which uses HotelRunner as its channel manger is great and very affordable, great looking websites and functionality. There is a payment gateway with several c...

Hotel Owner from Bed & Breakfast & Inns

I mostly enjoyed the smoothness of the setup with the help of their live support agents. In my case, it was Patricia, and she did a great job running me through all the necessary steps. I was able to connect with all my ...

E-commerce & Reservations Supervisor from Bed & Breakfast & Inns

wide range of connectivity to OTA's low cost free website tool multi functional Easy to use User friendly

Owner from City Center Hotels

I am an English speaking hotel owner in Turkey and HotelRunner have made it so easy to work with multiple hotel selling channels. They have supported me in fluent English, which has made my life much easier, and their sy...

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Expert Q&A and Partner Recommendations

Recommend empty

HotelRunner hasn’t been recommended by any experts or partners yet

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Recommended by

Features

Rate Management

4/5 features

Room Type Mapping

4/5 features

Automation & Syncing

4/5 features

Administration & Settings

4/5 features

Analytics & Reporting

4/5 features

Want to go behind the scenes and see how Channel Manager by HotelRunner works?

Clients & references

References & testimonials

Testimonial avatar
What distinguishes HotelRunner from other companies is that we can get results very fast, it shows a unique approach according to our wishes and needs and its strong infrastructure. HotelRunner has a ...
Yigit Girgin General Manager at the Bodrium Otel & SPA
Testimonial avatar
The most important features that separates HotelRunner from other companies are the services that they provide and the team that supports us quickly whenever we ask a question… The Mobile Applicatio...
Merve Beyoglu Sales and Reservation Manager at the Pierre Loti Hotel

Featured partners

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Awards & Certifications

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HotelRunner doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Turkey
  • Morocco
  • Greece
  • Argentina
  • Italy
  • Portugal
  • Vietnam
  • Germany
  • Nicaragua

75 Verified HotelRunner Reviews

Likelihood to Recommend
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January 22, 2022

Channel Manager by HotelRunner Review: Total satisfaction using Hotelrunner Channelmanager

Sales & Marketing Director from Resorts in سوسة (Tunisia)

Recommend 10/10
Full blue star
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What do you like most?

- Easy to use. - Friendly and valid technical support. - Great and valuable assistance in case of any questions. -

What do you dislike or think could be improved?

Until now, after using it for 2 years, there have not been any major issues. For one small issue a work-around was found.

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
4

January 19, 2022

Channel Manager by HotelRunner Review: All we need to manage our distribution

Managing Director from Bed & Breakfast & Inns in Marrakesh (Morocco)

Recommend 10/10
Full blue star
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What do you like most?

The booking engine is great to drive direct bookings, and being able to create some extras and specific packages is really useful. I also like the easy way to create and publish a website. For many of our...

What do you dislike or think could be improved?

Perhaps developing the reporting part could help taking decisions in terms of rate strategy. Rather than that, the system is complete, offers some great connections to OTAs.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

January 14, 2022

Channel Manager by HotelRunner Review: Best Channel Manager Ever

Sales Manager from Bed & Breakfast & Inns in Girne ()

Recommend 10/10
Full blue star
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What do you like most?

The Arkin Colony Hotel has been using Hotelrunner for the last 2 years. It has been an amazing experience so far. Its the most user friendly channel manager we have ever used.

What do you dislike or think could be improved?

Everything seems fine With Hotelrunner for now. We are looking forward to have more succes with them and get more live reservations.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 01, 2021

Channel Manager by HotelRunner Review: A great experience

Hotel from Bed & Breakfast & Inns in Venezia (Italy)

Recommend 10/10
Full blue star
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What do you like most?

Easy to use portal. It has many functions. Staff polite and willing to solve problems. They have a high response rate. Fast

What do you dislike or think could be improved?

The ability to better manage the templates that are sent to customers. Being able to better manage emails with the ability to personalize them better

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 21, 2021

Channel Manager by HotelRunner Review: SUPER

FRONT OFFİCE MANAGER from City Center Hotels in Ataşehir (Turkey)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

I have been using hotelrunner for 3 months, the support team is great, they work fast, reservations and prices are reflected without any problems.

What do you dislike or think could be improved?

maybe they can add more channels, they can aproved 7/24 support team, they can develope application, they can give some discount about agreement

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 18, 2021

Channel Manager by HotelRunner Review: easy to use

Hotel owner from Boutiques in (Turkey)

Recommend 10/10
Full blue star
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What do you like most?

I am very glad that I use the "hotel runner" account manager, since I can do all my transactions from a single site, it provides a fast and practical solution, I hope it will be even better with new updat...

What do you dislike or think could be improved?

I am very glad that I use the "hotel runner" account manager, since I can do all my transactions from a single site, it provides a fast and practical solution, I hope it will be even better with new updat...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
free product tier
Monthly subscription (/room/month)
Less than $3/room/month

Popular Channel Manager by HotelRunner Integrations

View all (15 HotelRunner Integrations)