Channel Manager by HotelRunner

4.8 (104 REVIEWS)

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75 out of 100
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Channel Manager by HotelRunner

4.8 (104 REVIEWS)

Ranked 11 (out of 111) in Channel Managers

Reach new markets and guests globally with HotelRunner Channel Manager, access 150+ OTAs, and boost your revenues.

96% recommended by 108 hotels

Bell avatar Bell - AI powered product analyst

I analyzed all of HotelRunner’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like HotelRunner because it significantly streamlines reservation management, enabling seamless coordination across multiple OTAs, thus reducing the risk of overbookings. Many praise its powerful booking engine and quick updates which enhance revenue through direct bookings, while its comprehensive reporting tools aid in strategic decision-making. However, there are some calls for improvements, including responsiveness during weekends, integration with more channels, and enhanced PMS functionalities.

Read their reviews

Support

Supportive

Hoteliers often praise the customer support of HotelRunner's Channel Manager for its accessibility, responsiveness, and expertise. Support is highlighted as quick and effective, even during weekends, with Mr. Ozgur frequently mentioned for his helpfulness in resolving issues. The support team is noted for assisting with both setup and ongoing operations, helping clients manage integrations like channel manager and website integration. This proactive approach is appreciated, especially given the needs of hoteliers for flexible support hours. Overall, client reviews reflect satisfaction with the consistent and knowledgeable assistance provided by HotelRunner's support staff.

Operations

11 months ago

Verified

... Everything was perfect with Ayzu's Ozaras Kel assistance. She was very helpfull, flexible, and nice, and I do not have anything to improve in the Ayzu's assistance. ...

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Operations

11 months ago

Verified

... Everything was perfect with Ayzu's Ozaras Kel assistance. She was very helpfull, flexible, and nice, and I do not have anything to improve in the Ayzu's assistance. ...

See full review

Managing Director

7 months ago

Verified

... Even though we are a small business, their team - Aysu, Abel, Erhan & Ekrem knew right from the start that we chose HotelRunner as a partner because we are looking for growth. I interviewed many ...

See full review

Managing Director

7 months ago

Verified

... Even though we are a small business, their team - Aysu, Abel, Erhan & Ekrem knew right from the start that we chose HotelRunner as a partner because we are looking for growth. I interviewed many Channel Manager providers who claimed being the best in the industry and costing way more, but none of them shown professionalism, efficiency and such accuracy in their support ...

See full review

Managing Director

7 months ago

Verified

... Even though we are a small business, their team - Aysu, Abel, Erhan & Ekrem knew right from the start that we chose HotelRunner as a partner because we are looking for growth. I interviewed many Channel Manager providers who claimed being the best in the industry and costing way more, but none of them shown professionalism, efficiency and such accuracy in their support and onboarding process, conducted by Aysu, making sure my every ...

See full review

Reservations

7 months ago

Verified

... Impressed by Ozgar's Hotelrunner Expertise ...

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Reservations

7 months ago

Verified

... What I liked most: Ozgar's Expertise: Ozgar's extensive knowledge of Hotelrunner was a major advantage. His ability to answer all my questions clearly, patiently address my needs, and ensure I fully grasped everything before moving forward was exceptional. Confident ...

See full review

Reservations

7 months ago

Verified

... What I liked most: Ozgar's Expertise: Ozgar's extensive knowledge of Hotelrunner was a major advantage. His ability to answer all my questions clearly, patiently address my needs, and ensure I fully grasped everything before moving forward was exceptional. Confident Choice: Ozgar's guidance was instrumental in helping me make a confident decision to choose Hotelrunner. His professionalism ...

See full review

Reservations

7 months ago

Verified

... Impressed by Ozgar's Hotelrunner Expertise ...

See full review

GRAND RİMEDYA BURHANİYE

5 months ago

Verified

... HotelRunner Review ...

See full review

Owner

5 months ago

Verified

... Customer support is quick ...

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Benjamin otel

5 months ago

Verified

... Benjamin oyel ...

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Benjamin otel

5 months ago

Verified

... Everything is going smoothly. I can reach Mr. Ozgur whenever I want and find a solution if there is a problem. Sometimes even if I call on the weekend, Ozgur is helpful. Thanks to him. ...

See full review

Benjamin otel

5 months ago

Verified

... Everything is going smoothly. I can reach Mr. Ozgur whenever I want and find a solution if there is a problem. Sometimes even if I call on the weekend, Ozgur is helpful. Thanks to him. ...

See full review

Benjamin otel

5 months ago

Verified

... Everything is going smoothly. I can reach Mr. Ozgur whenever I want and find a solution if there is a problem. Sometimes even if I call on the weekend, Ozgur is helpful. Thanks to him. ...

See full review

Benjamin otel

5 months ago

Verified

... Everything is going smoothly. I can reach Mr. Ozgur whenever I want and find a solution if there is a problem. Sometimes even if I call on the weekend, Ozgur is helpful. Thanks to him. ...

See full review

Benjamin otel

5 months ago

Verified

... Everything is going smoothly. I can reach Mr. Ozgur whenever I want and find a solution if there is a problem. Sometimes even if I call on the weekend, Ozgur is helpful. Thanks to him. ...

See full review

Benjamin otel

5 months ago

Verified

... Everything is going smoothly. I can reach Mr. Ozgur whenever I want and find a solution if there is a problem. Sometimes even if I call on the weekend, Ozgur is helpful. Thanks to him. ...

See full review

Benjamin otel

5 months ago

Verified

... Everything is going smoothly. I can reach Mr. Ozgur whenever I want and find a solution if there is a problem. Sometimes even if I call on the weekend, Ozgur is helpful. Thanks to him. ...

See full review

Benjamin otel

5 months ago

Verified

... Everything is going smoothly. I can reach Mr. Ozgur whenever I want and find a solution if there is a problem. Sometimes even if I call on the weekend, Ozgur is helpful. Thanks to him. ...

See full review

Sales Manager

5 months ago

Verified

... Great software and online solutions for hoteliers. Team was very helpful since the first step until the last one. They assisted me everytime I have an issue with my online agencies. Thanks to their ...

See full review

Owner

5 months ago

Verified

... I would like to extend my heartfelt thanks to Muzafer Efe Boncu for his exceptional support in setting up our Hotel Runner account. From start to finish, Muzafer demonstrated remarkable professionalism and dedication. His thorough understanding of the platform and patient guidance made the entire setup process smooth and efficient. Muzafer’s attention to detail and prompt responses to our queries were invaluable ...

See full review

General Manager

4 months ago

Verified

... Thanks to their professionalism and proactive approach, they provide trouble-free service in many areas. We have been using Hotelrunner in all three of our hotels since our hotel openings and we have been receiving service for years without any problems regarding channel manager and website integration. As Weingart Hotels group, we would like to thank the whole team. I would like to open a separate parenthesis especially for Mr. Özgür from the team. I would like to thank him for his support ...

See full review

General Manager

4 months ago

Verified

... Thanks to their professionalism and proactive approach, they provide trouble-free service in many areas. We have been using Hotelrunner in all three of our hotels since our hotel openings and we have been receiving service for years without any problems regarding channel manager and website integration. As Weingart Hotels group, we would like to thank the whole team. I would like to open a separate ...

See full review

General Manager

4 months ago

Verified

... Thanks to their professionalism and proactive approach, they provide trouble-free service in many areas. We have been using Hotelrunner in all three of our hotels since our hotel openings and we have been receiving service for years without any problems regarding channel manager and website integration. As Weingart Hotels group, we would like to thank the whole team. I would like to open a separate parenthesis especially for Mr. Özgür from the team. I would like to thank him for his support ...

See full review

The Hotel Boss

4 months ago

Verified

... Hotel Runner İ'm satisfied ...

See full review

The Hotel Boss

4 months ago

Verified

... The ease of booking tracking. The runner team's helpfulness in every way makes my job easier. Everything is good. Thank you.Best Regards,Umut Türkyılmaz ...

See full review

The Hotel Boss

4 months ago

Verified

... Hotel Runner İ'm satisfied ...

See full review

The Hotel Boss

4 months ago

Verified

... The ease of booking tracking. The runner team's helpfulness in every way makes my job easier. Everything is good. Thank you.Best Regards,Umut Türkyılmaz ...

See full review

Promotor Turistico

3 months ago

Verified

... The service and advice of HotelRunner and its technician Ozgur is totally satisfactory. ...

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FD

1 months ago

Verified

... Since we hoteliers are active 24 hours a day ,your working hours may be mor flexible and we may need support and time. ...

See full review

FD

1 months ago

Verified

... Since we hoteliers are active 24 hours a day ,your working hours may be mor flexible and we may need support and time. ...

See full review

Automation

Streamlined

Hoteliers often praise HotelRunner's Channel Manager for its effective automation capabilities. The platform streamlines updates to online travel channels, transmitting changes quickly and accurately from both computer and mobile applications. This automation minimizes the need for constant manual intervention, allowing hoteliers to manage updates and transactions remotely, even by phone. Users find that while the system operates effectively, there's room for improvement in updating speed for prices and availability to be reflected on different channels. Overall, the automation features lead to efficient management, reducing manual tasks and errors, making it highly recommended among hoteliers.

Reservations

7 months ago

Verified

... What I liked most: Ozgar's Expertise: Ozgar's extensive knowledge of Hotelrunner was a major advantage. His ability to answer all my questions clearly, patiently address my needs, and ensure I fully grasped everything before moving forward was exceptional. Confident Choice: Ozgar's guidance was instrumental in helping me make a confident decision to choose Hotelrunner. His professionalism and helpful demeanor made the entire process smooth and efficient. Problem Solved: With Hotelrunner, I'll be able to manage my reservations ...

See full review

Front Office& Sales Manager

5 months ago

Verified

... Hotelrunner not only provides products, but also extra services and information to increase our sales. While our updates are transferred to our online travel channels quickly and accurately from both ...

See full review

Benjamin otel

5 months ago

Verified

... You can connect the channels you deem appropriate to the contract requests with online channels. Connection can be developed by phone. In this way, we do not need to be in front of the computer. We ...

See full review

Benjamin otel

5 months ago

Verified

... You can connect the channels you deem appropriate to the contract requests with online channels. Connection can be developed by phone. In this way, we do not need to be in front of the computer. We can carry ...

See full review

Sales Manager

5 months ago

Verified

... Everything they have is truly great and works properly and well. Maybe some additions to property management systems product can be very helpful for us. ...

See full review

General Manager

4 months ago

Verified

... It would be much better if it would be possible to shorten the time for price and availability updates to be reflected on the channels. ...

See full review

Online Sales Executive

1 months ago

Verified

... One of the best to manage all your channels, they act immediately in case you need help, your changes promtply reach to the channels. Very understandable interface and fast. Highly recommended! ...

See full review

Integrations

Connected

Hoteliers often appreciate HotelRunner's Channel Manager for its strong integrations capabilities. They note the range of integrations available, which seamlessly connect with popular systems like PMS and CRM, enhancing operational efficiency. Users frequently highlight the ease of setup, indicating that integrating HotelRunner with their existing systems is straightforward and generally free of major challenges. Moreover, the reliability of these integrations is commended, with many users experiencing consistent performance and minimal issues related to syncing. This dependable integration capability contributes significantly to effective property management and increased reservation handling.

Operations

11 months ago

Verified

... Ayzu assited me with the rates, connection and the synchronization between the channel manager with Expedia. ...

See full review

GRAND RİMEDYA BURHANİYE

5 months ago

Verified

... Since we started with HotelRunner, we’ve been very satisfied. A big thanks to the support team for their quick responses and effective solutions. Their help has made our work much easier. The channel manager features are very helpful; they connect ...

See full review

GRAND RİMEDYA BURHANİYE

5 months ago

Verified

... Since we started with HotelRunner, we’ve been very satisfied. A big thanks to the support team for their quick responses and effective solutions. Their help has made our work much easier. The channel manager features are very helpful; they connect smoothly with booking platforms and help us easily track reservations from different ...

See full review

Satış ve Pazarlama Müdürü

5 months ago

Verified

... Hotel Runner successfully provides the convenience of managing all sales channels from a single point and prevents you from getting double booking ...

See full review

Front Office& Sales Manager

5 months ago

Verified

... Hotelrunner not only provides products, but also extra services and information to increase our sales. While our updates are transferred to our online travel channels quickly and accurately from both ...

See full review

Benjamin otel

5 months ago

Verified

... You can connect the channels you deem appropriate to the contract requests with online channels. Connection can be developed by phone. In this way, we do not need to be in front of the computer. We ...

See full review

Benjamin otel

5 months ago

Verified

... You can connect the channels you deem appropriate to the contract requests with online channels. Connection can be developed by phone. In this way, we do not need to be in front of the computer. We ...

See full review

Benjamin otel

5 months ago

Verified

... You can connect the channels you deem appropriate to the contract requests with online channels. Connection can be developed by phone. In this way, we do not need to be in front of the computer. We ...

See full review

Benjamin otel

5 months ago

Verified

... You can connect the channels you deem appropriate to the contract requests with online channels. Connection can be developed by phone. In this way, we do not need to be in front of the computer. We ...

See full review

Benjamin otel

5 months ago

Verified

... You can connect the channels you deem appropriate to the contract requests with online channels. Connection can be developed by phone. In this way, we do not need to be in front of the computer. We ...

See full review

Benjamin otel

5 months ago

Verified

... You can connect the channels you deem appropriate to the contract requests with online channels. Connection can be developed by phone. In this way, we do not need to be in front of the computer. We ...

See full review

Benjamin otel

5 months ago

Verified

... You can connect the channels you deem appropriate to the contract requests with online channels. Connection can be developed by phone. In this way, we do not need to be in front of the computer. We ...

See full review

Sales Manager

5 months ago

Verified

... Great software and online solutions for hoteliers. Team was very helpful since the first step until the last one. They assisted me everytime I have an issue with my online agencies. Thanks to their ...

See full review

Sales Manager

5 months ago

Verified

... Great software and online solutions for hoteliers. Team was very helpful since the first step until the last one. They assisted me everytime I have an issue with my online agencies. Thanks to their ...

See full review

General Manager

4 months ago

Verified

... Thanks to their professionalism and proactive approach, they provide trouble-free service in many areas. We have been using Hotelrunner in all three of our hotels since our hotel openings and we have been receiving service for years without any problems regarding channel manager and website ...

See full review

Value

Balanced

Hoteliers often express satisfaction with the value offered by HotelRunner's Channel Manager product. Many users highlight that the software provides a strong return on investment, as it has contributed to an increase in reservations and streamlining booking processes. The platform is noted for its transparency in pricing, ensuring there are no hidden costs, which bolsters user trust and satisfaction. Additionally, users find the free trials and evaluations effective, allowing them to assess the software's benefits comprehensively before committing. Overall, users feel the features provided at the given price point compare favorably with competitors, underscoring the product's valuable position in the market.

Managing Director

7 months ago

Verified

... Efficiency, accuracy, professionalism ...

See full review

Managing Director

7 months ago

Verified

... Even though we are a small business, their team - Aysu, Abel, Erhan & Ekrem knew right from the start that we chose HotelRunner as a partner because we are looking for growth. I interviewed many Channel Manager providers who claimed being the best in the industry and costing way more, but none of them shown professionalism, efficiency and such accuracy in their support and onboarding process, conducted by Aysu, making sure my every question would be answered. My time is valuable and HotelRunner's team invested themselves into making sure every minute I would spend with them would be worthwhile. I can't be more grateful for their supportand I am looking forward to work with Ekrem. Large ...

See full review

Managing Director

7 months ago

Verified

... Efficiency, accuracy, professionalism ...

See full review

Managing Director

7 months ago

Verified

... Even though we are a small business, their team - Aysu, Abel, Erhan & Ekrem knew right from the start that we chose HotelRunner as a partner because we are looking for growth. I interviewed many ...

See full review

Müdür

5 months ago

Verified

... HotelRunner has been great for us. The support team is fast and always helps with any issues we have. The channel manager is very easy to use and helps us manage bookings from different sites. It’s ...

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Müdür

5 months ago

Verified

... Makes the process easier, solution oriented, helpful HotelRunner has been great for us. The support team is fast and always helps with any issues we have. The channel manager is very easy to use and ...

See full review

GRAND RİMEDYA BURHANİYE

5 months ago

Verified

... HotelRunner Review ...

See full review

Owner

5 months ago

Verified

... Customer support is quick and friendly. It's possible to reach via chat, phone or e-mail. I work with them since 4 years i guess and it's a fruitful experiece to me. ...

See full review

Owner

5 months ago

Verified

... PMS and booking engine need to be improved. Current status is really basic far from covering requirements of mid level and above accomodation services. ...

See full review

Benjamin otel

5 months ago

Verified

... Everything is going smoothly. I can reach Mr. Ozgur whenever I want and find a solution if there is a problem. Sometimes even if I call on the weekend, Ozgur is helpful. Thanks to him. ...

See full review

Sales Manager

5 months ago

Verified

... Very Useful Software For Hoteliers ...

See full review

Sales Manager

5 months ago

Verified

... Great software and online solutions for hoteliers. Team was very helpful since the first step until the last one. They assisted me everytime I have an issue with my online agencies. Thanks to their expertise ...

See full review

Sales Manager

5 months ago

Verified

... Great software and online solutions for hoteliers. Team was very helpful since the first step until the last one. They assisted me everytime I have an issue with my online agencies. Thanks to their ...

See full review

Sales Manager

5 months ago

Verified

... Great software and online solutions for hoteliers. Team was very helpful since the first step until the last one. They assisted me everytime I have an issue with my online agencies. Thanks to their ...

See full review

Owner

5 months ago

Verified

... I would like to extend my heartfelt thanks to Muzafer Efe Boncu for his exceptional support in setting up our Hotel Runner account. From start to finish, Muzafer demonstrated remarkable ...

See full review

Owner

5 months ago

Verified

... I would like to extend my heartfelt thanks to Muzafer Efe Boncu for his exceptional support in setting up our Hotel Runner account. From start to finish, Muzafer demonstrated remarkable professionalism and dedication. His thorough understanding of the platform and patient guidance made the entire setup process smooth and efficient. Muzafer’s attention to detail and prompt responses to our queries were invaluable, ensuring that we were up and running in no time. His expertise ...

See full review

General Manager

4 months ago

Verified

... Indispensable for Turkish Tourism ...

See full review

General Manager

4 months ago

Verified

... Thanks to their professionalism and proactive approach, they provide trouble-free service in many areas. We have been using Hotelrunner in all three of our hotels since our hotel openings and we have ...

See full review

General Manager

4 months ago

Verified

... Thanks to their professionalism and proactive approach, they provide trouble-free service in many areas. We have been using Hotelrunner in all three of our hotels since our hotel openings and we have ...

See full review

The Hotel Boss

4 months ago

Verified

... The ease of booking tracking. The runner team's helpfulness in every way makes my job easier. Everything is good. Thank you.Best Regards,Umut Türkyılmaz ...

See full review

Promotor Turistico

3 months ago

Verified

... The time of linking and the form of financing to be able to obtain the platform and how easy it is to be able to use it ...

See full review

Promotor Turistico

3 months ago

Verified

... The time of linking and the form of financing to be able to obtain the platform and how easy it is to be able to use it ...

See full review

Promotor Turistico

3 months ago

Verified

... The time of linking and the form of financing to be able to obtain the platform and how easy it is to be able to use it ...

See full review

Online Sales Executive

1 months ago

Verified

... This is the channel manager for everyone to use ...

See full review

FD

1 months ago

Verified

... We do not experience any disruptions on our screen during reservations.It is an important detail to host our guests without keeping them waiting. ...

See full review

FD

1 months ago

Verified

... We do not experience any disruptions on our screen during reservations.It is an important detail to host our guests without keeping them waiting. ...

See full review

Functionality

Balanced

Hoteliers often highlight the functionality of HotelRunner’s Channel Managers product. The platform adeptly handles core tasks such as seamless booking updates and channel management, contributing to trouble-free service and efficient setup, as noted by the streamlined setup process. Users praise its reliability, with no significant downtime or disruptions reported, ensuring smooth operations during reservations. However, there are mentions that the PMS and booking engine need improvements to better meet mid-level accommodation requirements. The system's adaptability to handle transactions via mobile devices is appreciated, although some users express that more frequent updates on templates could enhance feature completeness. Additionally, insights and reporting are considered actionable, assisting hoteliers in their operations.

Operations

11 months ago

Verified

... Ayzu assited me with the rates, connection and the synchronization between the channel manager with Expedia. ...

See full review

Managing Director

7 months ago

Verified

... Erhan has been of great help to answer every question I had regarding the products and subscriptions Hotelrunner offers. As their sales manager, he fulfills his duties perfectly. However, some small ...

See full review

Managing Director

7 months ago

Verified

... Erhan has been of great help to answer every question I had regarding the products and subscriptions Hotelrunner offers. As their sales manager, he fulfills his duties perfectly. However, some small businesses prefer to shop for their services themselves before being involved directly with their potential providers, mostly because we seek immediate answers as our time is very limited. I would suggest to revamp the online shopping experience, describing the differences between products and possible subscriptions with more clarity. I understand that their goal is to offer a tailored ...

See full review

Reservations

7 months ago

Verified

... Impressed by Ozgar's Hotelrunner Expertise ...

See full review

Müdür

5 months ago

Verified

... If a mobile application can be developed and the application content can be made more practical and easy to understand, it can be adapted faster. ...

See full review

Satış ve Pazarlama Müdürü

5 months ago

Verified

... Hotel Runner successfully provides the convenience of managing all sales channels from a single point and prevents you from getting double booking ...

See full review

Satış ve Pazarlama Müdürü

5 months ago

Verified

... Hotel Runner successfully provides the convenience of managing all sales channels from a single point and prevents you from getting double booking ...

See full review

Front Office& Sales Manager

5 months ago

Verified

... Hotelrunner not only provides products, but also extra services and information to increase our sales. While our updates are transferred to our online travel channels quickly and accurately from both ...

See full review

Front Office& Sales Manager

5 months ago

Verified

... Hotelrunner not only provides products, but also extra services and information to increase our sales. While our updates are transferred to our online travel channels quickly and accurately from both ...

See full review

Front Office& Sales Manager

5 months ago

Verified

... Hotelrunner not only provides products, but also extra services and information to increase our sales. While our updates are transferred to our online travel channels quickly and accurately from both ...

See full review

Owner

5 months ago

Verified

... PMS and booking engine need to be improved. Current status is really basic far from covering requirements of mid level and above accomodation services. ...

See full review

Owner

5 months ago

Verified

... PMS and booking engine need to be improved. Current status is really basic far from covering requirements of mid level and above accomodation services. ...

See full review

Benjamin otel

5 months ago

Verified

... Everything is going smoothly. I can reach Mr. Ozgur whenever I want and find a solution if there is a problem. Sometimes even if I call on the weekend, Ozgur is helpful. Thanks to him. ...

See full review

Benjamin otel

5 months ago

Verified

... You can connect the channels you deem appropriate to the contract requests with online channels. Connection can be developed by phone. In this way, we do not need to be in front of the computer. We ...

See full review

Benjamin otel

5 months ago

Verified

... You can connect the channels you deem appropriate to the contract requests with online channels. Connection can be developed by phone. In this way, we do not need to be in front of the computer. We ...

See full review

Owner

5 months ago

Verified

... I would like to extend my heartfelt thanks to Muzafer Efe Boncu for his exceptional support in setting up our Hotel Runner account. From start to finish, Muzafer demonstrated remarkable professionalism and dedication. His thorough understanding of the platform and patient guidance made the entire setup process smooth and efficient. Muzafer’s attention to detail and prompt responses to our queries were invaluable, ensuring that we were up and running in no time. His expertise not only helped us get our account operational but also provided us with insights ...

See full review

Owner

5 months ago

Verified

... I would like to extend my heartfelt thanks to Muzafer Efe Boncu for his exceptional support in setting up our Hotel Runner account. From start to finish, Muzafer demonstrated remarkable ...

See full review

Owner

5 months ago

Verified

... I would like to extend my heartfelt thanks to Muzafer Efe Boncu for his exceptional support in setting up our Hotel Runner account. From start to finish, Muzafer demonstrated remarkable ...

See full review

General Manager

4 months ago

Verified

... Thanks to their professionalism and proactive approach, they provide trouble-free service in many areas. We have been using Hotelrunner in all three of our hotels since our hotel openings and we have ...

See full review

General Manager

4 months ago

Verified

... Thanks to their professionalism and proactive approach, they provide trouble-free service in many areas. We have been using Hotelrunner in all three of our hotels since our hotel openings and we have been receiving service for years without any problems regarding channel manager and website integration. As Weingart Hotels group, we would like to thank the whole team. I would like to open a separate parenthesis especially for Mr. Özgür from the team. I would like to thank him for his support in every situation, morning or evening, weekdays or weekends, and for solving all problems with 100% ...

See full review

The Hotel Boss

4 months ago

Verified

... The ease of booking tracking. The runner team's helpfulness in every way makes my job easier. Everything is good. Thank you.Best Regards,Umut Türkyılmaz ...

See full review

The Hotel Boss

4 months ago

Verified

... Hotel Runner İ'm satisfied ...

See full review

Promotor Turistico

3 months ago

Verified

... The app shows problems and have an online assistant! have more web templates since they have not updated them for years. ...

See full review

Promotor Turistico

3 months ago

Verified

... The app shows problems and have an online assistant! have more web templates since they have not updated them for years. ...

See full review

Online Sales Executive

1 months ago

Verified

... One of the best to manage all your channels, they act immediately in case you need help, your changes promtply reach to the channels. Very understandable interface and fast. Highly recommended! ...

See full review

FD

1 months ago

Verified

... Everything is going well with hotel runner ...

See full review

FD

1 months ago

Verified

... Since we hoteliers are active 24 hours a day ,your working hours may be mor flexible and we may need support and time. ...

See full review

FD

1 months ago

Verified

... We do not experience any disruptions on our screen during reservations.It is an important detail to host our guests without keeping them waiting. ...

See full review

User Interface

Accessible

Hoteliers often praise the user interface of HotelRunner's Channel Manager for its clarity and speed. The interface is described as very understandable and fast, allowing users to manage their channels with ease. It acts immediately, ensuring changes are promptly implemented across channels, which contributes to its high usability. The intuitive design requires minimal training, making it accessible for first-time users. Overall, the user interface is highly regarded for its efficiency and effectiveness in facilitating a smooth user experience.

Managing Director

7 months ago

Verified

... Erhan has been of great help to answer every question I had regarding the products and subscriptions Hotelrunner offers. As their sales manager, he fulfills his duties perfectly. However, some small businesses prefer to shop for their services themselves before being involved directly with their potential providers, mostly because we seek immediate answers as our time is very limited. I would suggest to revamp the online ...

See full review

Managing Director

7 months ago

Verified

... Erhan has been of great help to answer every question I had regarding the products and subscriptions Hotelrunner offers. As their sales manager, he fulfills his duties perfectly. However, some small ...

See full review

Müdür

5 months ago

Verified

... If a mobile application can be developed and the application content can be made more practical and easy to understand, it can be adapted faster. ...

See full review

Müdür

5 months ago

Verified

... If a mobile application can be developed and the application content can be made more practical and easy to understand, it can be adapted faster. ...

See full review

Müdür

5 months ago

Verified

... If a mobile application can be developed and the application content can be made more practical and easy to understand, it can be adapted faster. ...

See full review

Satış ve Pazarlama Müdürü

5 months ago

Verified

... *When there is a campaign, you have to negotiate with the channel one by one *when you want to reach the support line by phone ,it takes some time ...

See full review

Owner

5 months ago

Verified

... PMS and booking engine need to be improved. Current status is really basic far from covering requirements of mid level and above accomodation services. ...

See full review

Promotor Turistico

3 months ago

Verified

... The app shows problems and have an online assistant! have more web templates since they have not updated them for years. ...

See full review

Online Sales Executive

1 months ago

Verified

... One of the best to manage all your channels, they act immediately in case you need help, your changes promtply reach to the channels. Very understandable interface and fast. Highly recommended! ...

See full review

FD

1 months ago

Verified

... We do not experience any disruptions on our screen during reservations.It is an important detail to host our guests without keeping them waiting. ...

See full review

FD

1 months ago

Verified

... We do not experience any disruptions on our screen during reservations.It is an important detail to host our guests without keeping them waiting. ...

See full review

FD

1 months ago

Verified

... Since we hoteliers are active 24 hours a day ,your working hours may be mor flexible and we may need support and time. ...

See full review
Powered by AI

Hoteliers Most Frequently Mention

Channel Connectivity
Customer Support
User-Friendly Interface
Reservation Management
PMS Capabilities
Customization Options
Cost Efficiency
Booking Engine Performance
Direct Bookings
Reporting and Analytics

What Types of Hotels HotelRunner is Popular For

Size

9 | Large (75-199 room)

22 | Medium (25-74 room)

29 | Small (10-24 room)

11 | X-Large (200+ room)

28 | X-Small (1-9 room)

Country

7 | Turkey

5 | Italy

5 | Morocco

3 | Argentina

3 | Colombia

2 | Vietnam

2 | Thailand

2 | France

2 | Mexico

2 | Panama

2 | Greece

2 | United Kingdom

2 | Portugal

1 | Uzbekistan

1 | Korea, South

1 | Cyprus

1 | Tunisia

1 | Azerbaijan

1 | Tanzania

1 | New Zealand

1 | Georgia

1 | South Africa

1 | Oman

1 | Chile

1 | Hungary

1 | Kenya

1 | Nicaragua

1 | Germany

1 | Romania

1 | Sri Lanka

1 | Brazil

1 | China

Type

36 | Bed & Breakfast & Inns

51 | Boutiques

13 | Branded Hotels

23 | City Center Hotels

28 | Airport/Conference Hotels

6 | Extended Stay & Serviced Apartments

7 | Hostels

28 | Limited Service & Budget Hotels

30 | Luxury Hotels

6 | Motels

19 | Resorts

1 | RV Parks & Campgrounds

9 | Vacation Rentals & Villas

Region

2 | North America

17 | Europe

9 | Asia Pacific

1 | Oceania

9 | Middle East

11 | South America

9 | Africa

Category

104 | Channel Managers

15 | Website Design

8 | Rate Shopping

37 | Booking Engine

13 | Property Management Systems

10 | Hotel Management Software

1 | Business Intelligence

Didn’t find what you were looking for?

What is HotelRunner?

Founded in 2011 | Headquarters in United Kingdom | 60 employees
Channel Manager by HotelRunner is a sophisticated tool specifically designed to streamline reservation management for hotels. Its primary value lies in its ability to seamlessly integrate and update a property's rates, availability, and reservations across more than 150 online travel agencies (OTAs) such as Booking.com, Expedia, Airbnb, and Agoda, all from a single, user-friendly platform. This not only reduces the risk of overbookings but also maximizes revenue by ensuring that rooms are consistently available and accurately listed across all channels. The platform's quick and powerful booking engine significantly boosts direct bookings and enhances overall revenue. Additionally, HotelRunner's comprehensive reporting tools empower hoteliers with actionable insights for strategic decision-making, enabling them to optimize their operations efficiently. This is especially valuable for property managers looking to enhance their revenue management without the complexities and risks associated with manual updates. While there are areas for improvement, such as responsiveness during weekends and enhanced property management system (PMS) integrations, the overall consensus is that Channel Manager by HotelRunner is a robust and reliable solution for hoteliers aiming to simplify their channel management and grow their business.

View website

Capabilities

Maximize your revenue

Instant updates

Flexible channel management

Optimize time and expense

Streamline your property with HotelRunner mobile app

Features

Rate Management

4/5 features

Room Type Mapping

4/5 features

Automation & Syncing

4/5 features

Administration & Settings

4/5 features

Analytics & Reporting

4/5 features

Available Add-ons & Modules

Direct Plus

The Direct Plus subscription enables you to list your property on Google and trivago, allowing guests to book directly through your website via the HotelRunner booking engine. You have full control of the guest relationship from the initial click to the end of the stay. As the property owner, you can directly charge guests and manage bookings just like any other direct booking.

PREMIUM ADD-ON

POS

HotelRunner POS is designed to meet the unique needs of the hotels’ on-premise sales and payment operations. Empower your food and beverage operations with a seamless point-of-sale system from swift order management to effortless payment processing. Only focus on creating memorable guest experiences.

PREMIUM ADD-ON

Autopilot

Monitoring your reservation activity and occupancy rates at all times, the platform triggers the automation according to your rules set and optimizes your prices and availability on all your sales channels instantly. With Autopilot, you can boost revenue and profitability, adapt to changing demand, outperform the competition, and ease your workload.

PREMIUM ADD-ON

HotelRunner Reviews Summary

4.8
Excellent
104 reviews
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.7/5
Implementation
4.7/5

Recommended by

Boutiques 96% recommended by 51 Boutiques
Bed & Breakfast & Inns 93% recommended by 36 Bed & Breakfast & Inns
Luxury Hotels 89% recommended by 30 Luxury Hotels
Airport/Conference Hotels 94% recommended by 28 Airport/Conference Hotels
Limited Service & Budget Hotels 93% recommended by 28 Limited Service & Budget Hotels
City Center Hotels 97% recommended by 23 City Center Hotels
Resorts 100% recommended by 19 Resorts
Branded Hotels 90% recommended by 13 Branded Hotels
Vacation Rentals & Villas 96% recommended by 9 Vacation Rentals & Villas
Hostels 100% recommended by 7 Hostels
Motels 98% recommended by 6 Motels
Extended Stay & Serviced Apartments 97% recommended by 6 Extended Stay & Serviced Apartments
RV Parks & Campgrounds 100% recommended by 1 RV Parks & Campgrounds

Achievements

Trending Product

This vendor's trending score is rising, Channel Manager by HotelRunner is the #9 most trending product in the Channel Managers category (out of 111) and the #338 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

HotelRunner’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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75 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

HotelRunner Pricing

Pricing Available By Request

HotelRunner has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Success Stories

18

References

10

Featured Customers

HotelRunner Case Studies

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PMS by HotelRunner Property Management Systems

A powerful, all-inclusive, innovative, and advanced PMS designed exclusively to streamline your operations and increase profits. Nothing happens on your property without you knowing. All reservations, cancelations, occupancy rates, room states, and tasks… The daily overview of your property awaits you on customizable dashboards updated in real time. Manage your cash flow effortlessly. Multiple cashier features, complete invoice control, unlimited templates, multi-currency management, and many more powerful and smart features. Manage your online travel agencies, direct sales channels, rates and availability, meta-search, and even your favorite third-party apps in real-time on one advanced dashboard.

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HMS by HotelRunner Hotel Management Software

HotelRunner offers a SaaS-enabled unified sales, operations, distribution, and revenue management platform, AI-driven solutions, and a worldwide market network. This platform converges the fragmented travel technologies under a single, unified umbrella. HotelRunner's innovative and AI-driven distribution management platform helps its partners to achieve sustainable growth. With HotelRunner's all-in-one Hotel Management Software, you can easily manage your reservations, bookings, inventory, payments, and more. HotelRunner Hotel Management Software also offers a variety of marketing tools that help hotels reach more guests and boost their bookings. With HotelRunner HMS, you can: Streamline your operations Improve your guest experience Increase your revenue HotelRunner is the perfect solution for properties of all sizes. It's easy to use, affordable, and backed by a team of experienced professionals. HotelRunner offers a broad spectrum of products and services for the unique needs of accommodations, travel agencies, and payment providers. HotelRunner’s partners take advantage of customizations and acquire agility in the face of new challenges.

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Get all the information you need to analyze the market, compare your rates with competing hotels to build smarter pricing strategies and cross-check your rates on different sales channels to ensure rate parity. Access the live rates of ten thousand properties that are displayed on dozens of channels. Analyze the rates of competing properties in your region, and ensure rate parity – all in real-time and on one single dashboard. Exclusively designed to provide you with just the right information at the right time

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With ready-to-use and fully customizable dashboards, and visualizations, understand and interpret your own data, discover valuable insights from it, and get answers to your business questions quickly. The product feeds on a big data warehouse model, and through pixel-perfect dashboards, triggers a network of signals that inform you at the right time to take action. It gives you the chance to be proactive for the first time and beat the competition. Equipped with sophisticated details that will satisfy everyone’s needs and expectations. Improve the performance of your business in terms of sales, operations, and finance with petabytes of data visualizations

5.0 (1 REVIEWS)

HotelRunner Reviews

Hotelier Rating

Excellent
98
Very Good
6
Average
2
Poor
0
Terrible
4

Property Size

  • X-Small (28)
  • Small (29)
  • Medium (22)
  • Large (9)
  • X-Large (11)

Country

  • Turkey
    Turkey
    (7)
  • Italy
    Italy
    (5)
  • Morocco
    Morocco
    (5)
  • Argentina
    Argentina
    (3)
  • Colombia
    Colombia
    (3)
  • Vietnam
    Vietnam
    (2)
  • Thailand
    Thailand
    (2)
  • France
    France
    (2)
  • Mexico
    Mexico
    (2)
  • Panama
    Panama
    (2)
  • Greece
    Greece
    (2)
  • United Kingdom
    United Kingdom
    (2)
  • Portugal
    Portugal
    (2)
  • Uzbekistan
    Uzbekistan
    (1)
  • Korea, South
    Korea, South
    (1)
  • Cyprus
    Cyprus
    (1)
  • Tunisia
    Tunisia
    (1)
  • Azerbaijan
    Azerbaijan
    (1)
  • Tanzania
    Tanzania
    (1)
  • New Zealand
    New Zealand
    (1)
  • Georgia
    Georgia
    (1)
  • South Africa
    South Africa
    (1)
  • Oman
    Oman
    (1)
  • Chile
    Chile
    (1)
  • Hungary
    Hungary
    (1)
  • Kenya
    Kenya
    (1)
  • Nicaragua
    Nicaragua
    (1)
  • Germany
    Germany
    (1)
  • Romania
    Romania
    (1)
  • Sri Lanka
    Sri Lanka
    (1)
  • Brazil
    Brazil
    (1)
  • China
    China
    (1)

Region

  • North America
    North America
    (2)
  • Europe
    Europe
    (17)
  • Asia Pacific
    Asia Pacific
    (9)
  • Oceania
    Oceania
    (1)
  • Middle East
    Middle East
    (9)
  • South America
    South America
    (11)
  • Africa
    Africa
    (9)

Hoteliers say

Hoteliers like HotelRunner because it significantly streamlines reservation management, enabling seamless coordination across multiple OTAs, thus reducing the risk of overbookings. Many praise its powerful booking engine and quick updates which enhance revenue through direct bookings, while its comprehensive reporting tools aid in strategic decision-making. However, there are some calls for improvements, including responsiveness during weekends, integration with more channels, and enhanced PMS functionalities.

AI-generated from the text of customer reviews

Channel Connectivity
Customer Support
User-Friendly Interface
Reservation Management
PMS Capabilities
Customization Options
Cost Efficiency
Booking Engine Performance
Direct Bookings
Reporting and Analytics

Looking for specific info?

10

Everything is going well with hotel runner

FD from Bed & Breakfast & Inn in Amasya (Turkey)

Verified
1 months ago
We do not experience any disruptions on our screen during reservations.It is an important detail to host our guests without keeping them waiting.
Country Turkey
FD
Share review
Fatih from HotelRunner replied
Hi, Thank you for this great review! Providing a smooth process for you and your guests is our top priority, and it's great to know that this has positively impacted your operations. We appreciate your feedback and will consider it. Thanks again for your continued support! Regards, HotelRunner Team
10

This is the channel manager for everyone to use

Online Sales Executive from 200 to 499 room Branded Hotel in Torba (Turkey)

Verified
1 months ago
One of the best to manage all your channels, they act immediately in case you need help, your changes promtply reach to the channels. Very understandable interface and fast. Highly recommended!
Country Turkey
Online Sales Executive
X-Large Hotel
Share review
Fatih from HotelRunner replied
Hi Thank you for this great review, We’re thrilled to hear that your experience went seamlessly. It’s great to know that our support team was able to make an impression. If you have any questions or need support, please don’t hesitate to reach out. We’re here to help! Regards, HotelRunner Team
10

The service and advice of HotelRunner and its technician Ozgur is totally satisfactory.

Promotor Turistico from 1 to 4 room Bed & Breakfast & Inn in Puebloviejo (Colombia)

Verified
3 months ago
The time of linking and the form of financing to be able to obtain the platform and how easy it is to be able to use it
Country Colombia
Promotor Turistico
X-Small Hotel
Share review
Fatih from HotelRunner replied
Hi, Thank you for your positive feedback! It’s fantastic to know that our platform is easy to use. We also value your suggestions for improvement. We're actively working on enhancing our platform to ensure a smoother experience for all users. If you ever need further assistance or have any additional feedback, please feel free to get in touch. Thanks again for your continued support! Regards, HotelRunner Team
10

Hotel Runner İ'm satisfied

The Hotel Boss from 1 to 4 room Boutique in

Verified
4 months ago
The ease of booking tracking. The runner team's helpfulness in every way makes my job easier. Everything is good. Thank you.Best Regards,Umut Türkyılmaz
The Hotel Boss
X-Small Hotel
Share review
Fatih from HotelRunner replied
Hi Umut, Thank you for your kind words! We're delighted to hear that you enjoy the ease of booking tracking and that our team’s support makes your job easier. It's our goal to provide a seamless experience for all our user. If you have any additional feedback, please feel free to get in touch. Thanks again for your continued support! Regards, HotelRunner Team
10

Indispensable for Turkish Tourism

General Manager from 50-74 room City Center Hotel in Istanbul (Turkiye)

Verified
4 months ago
Thanks to their professionalism and proactive approach, they provide trouble-free service in many areas. We have been using Hotelrunner in all three of our hotels since our hotel openings and we have been receiving service for years without any problems regarding channel manager and website integration. As Weingart Hotels group, we would li...
Country Turkiye
General Manager
Medium Hotel
Share review
Fatih from HotelRunner replied
Hi, Thank you for your wonderful feedback and for sharing your experience with HotelRunner! We're thrilled to be your trusted partner across all three of your hotels and are delighted to hear that our professionalism and proactive approach have met your expectations. We also appreciate your constructive feedback regarding the update times for prices and availability. We're continuously working on enhancing our platform's speed and efficiency, and your input helps us prioritize improvements to serve you even better. Thanks again for your trust and partnership. Regards, HotelRunner Team
10

Thank you Muzafer Efe Boncu

Owner from 10 to 24 room Branded Hotel in Arusha Chini (Tanzania)

Verified
5 months ago
I would like to extend my heartfelt thanks to Muzafer Efe Boncu for his exceptional support in setting up our Hotel Runner account. From start to finish, Muzafer demonstrated remarkable professionalism and dedication. His thorough understanding of the platform and patient guidance made the entire setup process smooth and efficient. Muzafer’...
Country Tanzania
Owner
Small Hotel
Share review
Fatih from HotelRunner replied
Hi, Thank you for your amazing feedback! We’re thrilled that our team's guidance made the setup process seamless for you. Thanks again for your support! Regards, HotelRunner Team
10

Very Useful Software For Hoteliers

Sales Manager from 50-74 room Boutique in Bursa (Turkiye)

Verified
5 months ago
Great software and online solutions for hoteliers. Team was very helpful since the first step until the last one. They assisted me everytime I have an issue with my online agencies. Thanks to their expertise, I now have more reservations than ever before.
Country Turkiye
Sales Manager
Medium Hotel
Share review
Fatih from HotelRunner replied
Hi there, Thank you for your positive feedback! We're delighted that you’re satisfied with the support from our team and the performance of our solutions. We'll consider your suggestions and work on further enhancing our platform. Regards, HotelRunner Team
10

Benjamin oyel

Benjamin otel from 5 to 9 room Limited Service & Budget Hotel in Gumusluk (Turkiye)

Verified
5 months ago
Everything is going smoothly. I can reach Mr. Ozgur whenever I want and find a solution if there is a problem. Sometimes even if I call on the weekend, Ozgur is helpful. Thanks to him.
Country Turkiye
Benjamin otel
X-Small Hotel
Share review
Fatih from HotelRunner replied
Hi there, Thank you for sharing your experience! We're glad to hear that our team has been helpful and accessible to you. We appreciate your suggestions. Regards, HotelRunner Team
10

Customer support is quick

Owner from 5 to 9 room Bed & Breakfast & Inn in Datca (Turkiye)

Verified
5 months ago
Customer support is quick and friendly. It's possible to reach via chat, phone or e-mail. I work with them since 4 years i guess and it's a fruitful experiece to me.
Country Turkiye
Owner
X-Small Hotel
Share review
10

Thank you

Front Office& Sales Manager from 10 to 24 room Boutique in Eceabat (Turkiye)

Verified
5 months ago
Hotelrunner not only provides products, but also extra services and information to increase our sales. While our updates are transferred to our online travel channels quickly and accurately from both computer and mobile applications, it also allows us to quickly register to new online channels that assists us to accommodate new guests in ou...
Country Turkiye
Front Office& Sales Manager
Small Hotel
Share review
Fatih from HotelRunner replied
Hi there, Thank you for your kind words and valuable feedback! We're thrilled that our products and services have positively impacted your sales and operations. Regards, HotelRunner Team
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Tourism in Cyprus depends heavily on tours and activities. Although some boutique hotels and vacation rentals have returned to business after the pandemic, tours have completely stopped. Therefore, Cyprus has been hit by the pandemic really badly. At this point, HotelRunner played a lifesaving role. During this period, we started digitizing our properties by bringing them together with HotelRunner's world-class technology and worldwide network. By joining many local and global sales channels via HotelRunner, hotels ranging from small hotels up to big resorts have built their online presence and begun to accept guests from all over the world

by Burak Kula (Travelmax) on January 12, 2025

Question:

What differentiates this product or service from the competition?

Answer:

Their products and services give our partner properties the opportunity to meet their maximum potential by connecting to both local and global channels. This not only helps them capture guests from their local market but all over the world. Having the right channels is the key to worldwide distribution and HotelRunner offers this opportunity with its 150+ travel partners.

by Burak Kula (Travelmax) on January 12, 2025

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

I would advise each property to benefit HotelRunner’s channel manager product while also using the booking engine. This will not only help capture guests from different online platforms but will also enable hoteliers to get reservations directly from their website. Using both these features will maximize your opportunity for profits.

by Burak Kula (Travelmax) on January 12, 2025

RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Burak Kula Sales Director @ Travelmax
RecommendationAvatar
Christophe Bazille Managing Director @ Hospitality Web Services
RecommendationAvatar
Burak Kula Sales Director @ Travelmax
RecommendationAvatar
Christophe Bazille Managing Director @ Hospitality Web Services
Are you a consultant or vendor that recommends HotelRunner? Leave a recommendation

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HotelRunner launches ‘Autopilot’ ushering in a new era of data-driven smart automations in travel and hospitality

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HotelRunner joins ITB Berlin 2023: the world’s leading trade show

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Hospitality Technology Pioneer HotelRunner Snaps $6.5 Million Investment to Accelerate Global Growth

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2 years ago

HotelRunner joins FITUR Madrid, the first global exhibition of the year

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HotelRunner Launches ‘Insights’ to Help Hospitality Businesses Harness the Power of Intelligence

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HotelRunner Joins WTM London 2022, the Crossroads of the Travel Industry

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HotelRunner Joins Independent Hotel Show in London, Which Celebrates its 10th Anniversary, on October 4-5

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HotelRunner Expands its Operations in Morocco, Joining Forces with National Tourism Confederation (CNT) to Digitize the Travel Industry

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HotelRunner

3 years ago

HotelRunner Introduces the Sales-First, Unified Property Management System at no Additional Cost to Businesses

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HotelRunner

3 years ago

HotelRunner Selected as "Best Overall Performing Provider" by Booking.com

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HotelRunner

3 years ago

HotelRunner Recognized as Top Connectivity Provider by Expedia Group

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HotelRunner Integrations

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Company Functionality
Asksuite

This integration hasn’t been verified by HotelRunner yet.

Asksuite

98% recommended by 678 hotels

Hotel Chatbots
Oracle Hospitality
Oracle Hospitality

91% recommended by 581 hotels

Property Management Systems
Duetto

This integration hasn’t been verified by HotelRunner yet.

Duetto

94% recommended by 576 hotels

Revenue Management Systems
RoomPriceGenie
RoomPriceGenie

96% recommended by 546 hotels

Revenue Management Systems
IDeaS
IDeaS

92% recommended by 519 hotels

Revenue Management Systems
The Hotels Network

This integration hasn’t been verified by HotelRunner yet.

The Hotels Network

95% recommended by 315 hotels

Direct Booking Tools
Hotelogix
Hotelogix

97% recommended by 283 hotels

Property Management Systems
Smartpricing
Smartpricing

96% recommended by 154 hotels

Revenue Management Systems
Pricepoint
Pricepoint

97% recommended by 30 hotels

Revenue Management Systems
Welcome Pickups
Welcome Pickups

98% recommended by 115 hotels

Upselling Software

Support

Unverified

HotelRunner has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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2025

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Response Time

2 days

Recommended

96%

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