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Review of Canary Technologies

9
Guest texting that helps communication — pre-check-in still needs buy-in
Front Desk from 75-99 room Bed & Breakfast & Inns in Gallup (United States)
Verified
2 days ago
Products Reviewed
Contactless Check-in
Guest Messaging Software
What do you like most?
I really like being able to text a guest. It is a really great tool that helps us communicate with guests.
What do you dislike or think could be improved?
I would want to see improvement for employees to start utilizing the contactless check-in. I have used the pre-registration when I stay at Best Westerns but employees still check you in just the same. At the hotel I work at, it is even a problem. The managers still want us to ask for the guest's ID and some guest's ask "What is the point of using the pre-register feature?
4.5
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5

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