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Review of Little Hotelier

10
One-click rate control and fewer overbookings — housekeeping still missing
Gerente General from 25-49 room Other in Zihuatanejo (Mexico)
Verified
5 days ago
Products Reviewed
Hotel Management Software
What do you like most?
We really like using Little Hotelier because it is a very intuitive system. Since we started using it, it has helped us a lot in managing the distribution of our rates on platforms like Booking, Expedia, PriceTravel, and hotel bed banks such as Hotel Beds, Hyperguest, and our host Roibos. I would highly recommend Little Hotelier to our hotel colleagues in the destination. Previously, we spent a lot of time adjusting rates for each platform we work with. Now, with one click, changes are made across all platforms automatically. We close dates in Little Hotelier, and the closure is applied to all connected channels. We can say that today we sleep peacefully without worries about overbookings or worse, closing all channels when we had 3 or fewer rooms left. Now we leave our inventory free and only allow sales of the last room during high-demand dates with the strategies we internally promote. At Hotel ZihuaCaracol, we have increased our sales by considering Little Hotelier as an ally for our hotel management.
What do you dislike or think could be improved?
One thing that should be integrated is a space for housekeepers to use, as this would help complete the hotel system circle. Our need is that our housekeeper team can clean their rooms from their mobile app and notify it in the system, and that the notification links with what reception sees on the screen, just with our head housekeeper.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
3.0/5
Implementation
4.0/5

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