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Review of Duve

7
Direct guest contact that could be more user friendly
Guest Relations Supervisor from 200 to 499 room Luxury Hotels in Kantia (Greece)
Verified
2 days ago
Products Reviewed
Hotel Guest Apps
Guest Messaging Software
What do you like most?
I like that Duve can give the opportunity to contact with the guests directly and be more efficient to our services.
What do you dislike or think could be improved?
The functionality and usability could be improved to make it simpler, more user friendly and more accessible. In addition, an effective way should be found to ensure that visitors are immediately notified of new messages and can easily access them, as they often fail to notice them in time.
3.5
Average
Ease of Use
4.0/5
Customer Support
3.0/5
ROI
N/A
Implementation
N/A

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