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Review of Ocra

10
User-friendly reporting that drives ROI — could go deeper
General Manager from 500+ room Branded Hotels in Seattle (United States)
Verified
3 days ago
Products Reviewed
Parking Management
What do you like most?
Honestly, I cannot say enough good things about Orca. First and foremost, it is incredibly user-friendly, with excellent reporting capabilities that make accessing and understanding the data easy. Their customer service is outstanding, and they truly have their finger on the pulse of the market. That combination allows us to achieve great ROIs while making informed decisions that positively impact our business. Orca has been an excellent partner, and I would highly recommend them.
What do you dislike or think could be improved?
If there is one area I would love to see continue to evolve, it would be even more robust reporting. I'm a huge data nerd, and the more information and insights I have available, the better equipped I am to speak with our owners about market performance, ROI, and our overall capture rate. I'm sure this will continue to develop as Orca grows its network and expands its capabilities. Overall, we are extremely happy with the service and look forward to continuing to ride this positive wave together. Keep up the great work!
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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