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Review of CiHMS

10
Effective Support for Sales & Booking Management
sales from 200 to 499 room Boutique Hotels in Ganh Dau (Vietnam)
Verified
11 months ago
Products Reviewed
Property Management Systems
What do you like most?
CiHMS helps manage corporate and group bookings efficiently with clear visibility of room blocks and allotments. The integration between Sales, Front Office, and Reservations teams is seamless, reducing miscommunication. Features like rate management, contract handling, and real-time availability support quick and accurate quoting to clients, which improves conversion.
What do you dislike or think could be improved?
It would be helpful to have more CRM-like features, such as follow-up reminders, sales pipeline tracking, or client history reports in more detail. The group reservation interface could be more intuitive, especially when handling last-minute changes. Exporting data for sales reports sometimes lacks flexibility in formatting or filtering by segments.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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