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Review of Bookboost

9
Ease of use.
Guest service Pro from 50-74 room Boutique Hotels in Amsterdam (Netherlands)
Verified
5 months ago
Products Reviewed
Guest Messaging Software
What do you like most?
I find the use very easy. Guest sends us a message, we get notified and we reply. It makes communications with the guests fast and I believe they appreciate it as well, assuming we notice the notifications of the messages of course.
What do you dislike or think could be improved?
Perhaps a way to contact guests who are in house but haven't contacted us yet? Though not sure if that would even be possible.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
5.0/5
Ilse K. from Bookboost replied
Thank you for your positive note Agni, this really means a lot! Your request of contacting guests that are in house is possible for sure. I will make sure someone reaches out shortly to show you how this works. Thanks again!

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