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Review of Journey

10
Seamless guest journey — backend integrations could be better
Reception Duty Manager from 25-49 room Luxury Hotels in Calcot (United Kingdom)
Verified
3 days ago
Products Reviewed
Booking Engine
Digital Marketing Agencies
What do you like most?
Journey really improves guest experience by making the start middle and end of the guest journey seamless. Nothing is too much trouble for the team they are always open and happy to help.
What do you dislike or think could be improved?
I feel the product could integrate better with our PMS and POS system to make the back end experience for the staff more able to help and assist quickly and efficiently.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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