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Journey
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Journey
Unranked in Digital Marketing Agencies
Helping hotels sell and manage their experiences online.
Not yet recommended by any hotels
Journey has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
What is Journey?
Founded in 2012 | Headquarters in Cheltenham, Gloucestershire | 153 employees
Journey is a property management system designed to enhance the operations of hotels. Through its advanced AI capabilities, Journey offers AI summary reviews that provide insightful analyses of guest feedback, giving hoteliers a clear understanding of their guests' experiences. The platform also delivers AI summary recommendations, offering actionable strategies to improve services and drive direct bookings. By integrating multiple functions into a single interface, Journey helps hotels increase profitability and streamline their digital operations, making it easier for hotel staff to manage and optimize their business efficiently.
Journey Alternatives
Not sure if Journey is right for your hotel? Here are similar Digital Marketing Agencies vendors that could be a good fit for your hotel:
- 1. Cloudbeds — Best for boosting hotel revenue with targeted digital marketing strategies
- 2. Profitroom — Best for leveraging data-driven insights to boost occupancy
- 3. Sojern — Best for optimizing multi-channel advertising strategies
- 4. SHR Group — Best for leveraging data analytics to optimize your marketing strategy
- 5. Net Affinity — Best for optimizing your hotel's online presence with tailored strategies
- 6. SiteMinder — Best for increasing your hotel's visibility across multiple channels
- 7. Bookassist — Best for leveraging data-driven insights to boost your hotel's visibility
- 8. Cendyn — Best for leveraging data to boost marketing ROI
- 9. Screen Pilot — Best for leveraging data-driven insights to boost engagement
- 10. Triptease — Best for engaging potential guests with targeted marketing campaigns
Capabilities
Journey doesn’t have any benefits or use cases available
Features
Website Development
4/5 features
SEO & Content
4/5 features
Paid Search & Digital Advertising
4/5 features
E-commerce
4/5 features
Reporting & Analytics
4/5 features
Email Marketing
4/5 features
Consulting Services
4/5 features
Social Media Management
4/5 features
Available Add-ons & Modules
The all-in-one ecommerce platform for hotels
Direct Booking Tools
Your hotel made shoppable. Booking rooms is just the start. The Journey ecommerce platform gives your guests everything they want in one basket. Boosting bookings and increasing your guests’ ancillary spend - all the while simplifying the experience for both you and your guests.
Gifted - gift voucher ecommerce
Retail Software
The UK’s no.1 gift voucher platform for hotels.
The pioneer of gift voucher ecommerce, Gifted is the most cost-effective, all-in-one platform on the market, offering a seamless shopping experience, increasing revenue, and streamlining operations for your business.
Experience Management System
Hotel Management Software
Hotels have evolved from the traditional “room-for-the- night” concept. Today, guests want experiences, and hoteliers need the tools for it. Our EMS means you can do just that. Manage and monetise anything from spa treatments to tee times - all in one place. Helping you reduce costs, and boost productivity.
Journey Reviews Summary
Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, Journey is the #51 most trending product in the Digital Marketing Agencies category (out of 121) and the #1383 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreJourney’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Journey Pricing
Pricing Available By Request
Journey has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelier Rating
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It looks like Journey is not recommended by any hotels
Check out the top 10 most recommended Journey alternativesExpert Q&A and Partner Recommendations
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Journey hasn’t been recommended by any experts or partners yet
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Support
Unverified
Journey has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2024
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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