Review of SHR Group

10
Excellent customer service
Front Office Manager from 50-74 room Boutique Hotels in Kinsale (Ireland)
Verified
3 years ago
What do you like most?
Always somebody at the other end of an email or phone to help rectify any problem that may arise. User friendly and account managers are very accessible.
What do you dislike or think could be improved?
Voucher area could do with more options. At present vouchers cannot be partially redeemed and it would be good it this was added to the voucher section so guest could check online to see what their voucher balance is.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Janice H. from SHR Group replied
Many thanks Fidelma for taking the time to complete. Kind Regards, Janice

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