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Review of Hoteza

10
Hoteza-The best hotel television on the world!
General Manager from 10 to 24 room Boutique Hotels in Budva (Montenegro)
Verified
23 days ago
Products Reviewed
Hospitality TV
Hotel Guest Apps
What do you like most?
Hoteza software is an absolute must-have that gives a hotel of a high category, such as ours, a special dimension. The first encounter with our services starts from Hoteza where everything is presented in one place and an extremely friendly user interface for the guest. In addition, it is very easy for us users to handle and add new content. We must also praise Hoteza's support, which is at the highest level. We can't imagine what our guest service would look like if we didn't have this software. We are really more than satisfied and we would recommend it to all hotels to complete their offer.
What do you dislike or think could be improved?
The most important thing for us is to have good technical support during the season and for everything to work smoothly
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Daria T. from Hoteza replied
Thank you for such fantastic feedback! We’re thrilled to hear that Hoteza has become such an essential part of your hotel’s guest experience and that you find our platform easy to manage and personalize. It’s especially rewarding to know that you’d recommend Hoteza to other hotels! We also appreciate your feedback on technical support during the busy season. Providing reliable support whenever our partners need it is incredibly important to us, and we’ll continue working to make your experience even better. Thank you for being part of the Hoteza family!

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