Review of D-Edge

10
The best channel manager I ever used in my 20year experience in hotels
GM from 25-49 room Bed & Breakfast & Inns in Prague (Czech Republic)
Verified
4 years ago
Products Reviewed
What do you like most?
Really real time instant update. Easy to operate for management and also reception. User friendly - new receptionist are able to use it after 10 minute training. Multi - property solution provided to see and manage other hotels we have in few click and signing again - staying in same page. Smart solution for more room types without being messy for team members. It is the best channel manager I have ever used and I really tried many... There also send us updated with new partners connections so I do not have to investigate new partners - it is saving time. They invest in the channel manager, it is not minor tool like for some other technology companies. So there are updates every year.
What do you dislike or think could be improved?
All tools we need are provided. Recently improved self mapping solution provided but still for some you need to contact support, but it is in good balance.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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