World's most powerful channel manager, managing rooms and rates on 450+ hotel booking channels, in real-time.
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D-EDGE - Smart Channel Manager
4.6 (220 REVIEWS)
HT Score
28 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
D-EDGE - Smart Channel Manager
Ranked 17 (out of 110) in Channel Managers
The Market Reference to easily Manage your Distribution
91% recommended by 260 hotels
D-Edge is popular in Portugal, France, Italy, Indonesia and Czech Republic.
Bell - AI powered product analyst
I analyzed all of D-Edge’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like D-Edge because it provides a plethora of innovative features such as seamless rate and availability management, and comprehensive data tools, which simplify complex pricing strategies and support proactive decision-making. Users highlight the platform's efficiency in revenue optimization through diverse tools including the Data Cruncher and Little Yielder. However, several reviews mention improvements needed in self-mapping and the Little Yielder feature needing additional functionalities. Key enhancements recommended include a streamlined user interface, advanced automation in rate management, and more competitive pricing for smaller properties.
What Types of Hotels D-Edge is Popular For
Size
6 | X-Small (1-9 room)
30 | Small (10-24 room)
98 | Medium (25-74 room)
82 | Large (75-199 room)
46 | X-Large (200+ room)
Country
56 | Portugal
41 | France
27 | Italy
23 | Indonesia
14 | Czech Republic
10 | Slovakia
10 | Spain
9 | Germany
9 | Ireland
8 | Taiwan
7 | Hungary
7 | Malaysia
4 | Switzerland
4 | United Kingdom
4 | Vietnam
3 | Latvia
3 | Denmark
2 | United Arab Emirates
2 | New Zealand
2 | Sri Lanka
2 | Romania
2 | Estonia
1 | Mexico
1 | Canada
1 | United States of America
1 | Singapore
1 | Ecuador
1 | South Africa
1 | Bulgaria
1 | Australia
1 | Nigeria
1 | Qatar
1 | Austria
1 | Morocco
1 | Egypt
1 | Tunisia
1 | Pakistan
1 | Nepal
1 | Montenegro
Type
87 | Boutiques
78 | City Center Hotels
74 | Bed & Breakfast & Inns
73 | Resorts
70 | Luxury Hotels
48 | Branded Hotels
46 | Limited Service & Budget Hotels
43 | Airport/Conference Hotels
24 | Extended Stay & Serviced Apartments
14 | Vacation Rentals & Villas
11 | Hostels
6 | Casinos
6 | RV Parks & Campgrounds
Region
204 | Europe
46 | Asia Pacific
5 | Middle East
4 | Africa
3 | North America
3 | Oceania
1 | South America
Category
220 | Channel Managers
204 | Booking Engine
82 | Rate Shopping
44 | Business Intelligence
38 | Revenue Management Systems
36 | Hotel Metasearch Management Software
24 | Reputation Management
12 | Digital Marketing Agencies
Didn’t find what you were looking for?
What is D-Edge?
Founded in 2000 | Headquarters in Paris (France) | 571 employees
D-EDGE - Smart Channel Manager is a sophisticated channel management software that empowers hoteliers to optimize their online distribution effortlessly. It allows seamless connectivity to over 300 global and local online travel agencies (OTAs), as well as Global Distribution Systems (GDSs), all through a centralized dashboard. This platform simplifies rate and availability management, ensuring that your pricing strategies are consistent across all channels. Additionally, its comprehensive data tools support proactive decision-making, enhancing revenue optimization through features like the Data Cruncher and Little Yielder. This makes it an invaluable asset for streamlining your hotel's online presence and maximizing bookings efficiently.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of D-Edge products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
D-Edge Reviews Analyzed: 220
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
D-Edge Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by D-Edge
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
D-Edge's Provided Description:
"The Smart Channel Manager by D-EDGE seamlessly connects your hotel to over 300 online distribution channels, including major global OTAs, local platforms, and GDSs. Through a single, centralised dashboard, you can efficiently manage rates and availability across all your distribution partners. With its intuitive interface, the Smart Channel Manager streamlines your distribution strategy, giving you complete control from one platform, boosting visibility, and driving higher occupancy."
FAQs
D-EDGE - Smart Channel Manager Alternatives
Not sure if D-Edge is right for your hotel? Here are similar Channel Managers vendors that could be a good fit for your hotel:
Capabilities
Channel Pools
Channel Pools
Regroup channels upon your own criteria (commissions, performance…) and manage them in one click.
Real-time updates on Availability and Rates
Real-time updates on Availability and Rates
No risk of overbooking.
Automate Planning Management
Automate Planning Management
Put your Channel Manager on cruise control! Set your own rules, they will apply automatically.
Reduce Fraud
Reduce Fraud
All credit cards used as a guarantee for booking via OTAs are automatically checked and refused if not valid or without sufficient balance. You can also easily collect cash back from OTAs with virtual cards.
2-way XML connectivity
2-way XML connectivity
Reach new markets and boost your online visibility with our network of local and certified partners.
Features
Rate Management
4/5 features
Room Type Mapping
4/5 features
Automation & Syncing
4/5 features
Administration & Settings
4/5 features
Analytics & Reporting
4/5 features
Other
0/1 features
D-Edge Reviews Summary
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.3/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, D-EDGE - Smart Channel Manager is the #20 most trending product in the Channel Managers category (out of 110) and the #637 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreD-Edge’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
D-Edge Pricing
Pricing Available By Request
D-Edge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelier Rating
Looking for specific info?
0
The worst experience of my life.
General Manager from 10 to 24 room Bed & Breakfast & Inn in Cuenca (Ecuador)
Verified
2 years ago
Nothing at all, nothing. Nothing at all, nothing. Nothing at all, nothing. Nothing at all, nothing. Nothing at all, nothing.
Ecuador
Ecuador
General Manager
Small Hotel
7
Data Cruncher
Front Office Manager from 75-99 room Branded Hotel in Baggiovara (Italy)
Verified
3 years ago
I like most the part dedicated to the Data Cruncher. There is a lot of reports that i use every day for my business analisy.
Italy
Italy
Front Office Manager
Large Hotel
10
Wonderful support
Business Development Manager from 100 to 199 room in Oeiras (Portugal)
Verified
3 years ago
Wonderful support, friendly user systems, innovative tools. This is something almost unique nowadays in the tech softwares we work and we really appreciate it.
Portugal
Portugal
Business Development Manager
Large Hotel
9
channel Manager
Receção from 25-49 room Bed & Breakfast & Inn in Santa Catarina da Fonte do Bispo (Portugal)
Verified
3 years ago
When support is needed to resolve an issue it is always quick and effective, works well and is easy to access
Portugal
Portugal
Receção
Medium Hotel
10
Great tools
Front Desk from 10 to 24 room Bed & Breakfast & Inn in Lamego (Portugal)
Verified
3 years ago
D-Edge has been a funtastic help to our company.
- Increase of direct sales
- reduction of overbooking situations
- easy to work with
Portugal
Portugal
Front Desk
Small Hotel
10
The best channel manager I ever used in my 20year experience in hotels
GM from 25-49 room Bed & Breakfast & Inn in Prague (Czech Republic)
Verified
3 years ago
Really real time instant update. Easy to operate for management and also reception. User friendly - new receptionist are able to use it after 10 minute training. Multi - property solution provided to see and manage other hotels we have in few click and signing again - staying in same page. Smart solution for more room types without being me...
Czech Republic
Czech Republic
GM
Medium Hotel
9
D-EDGE
Managing Partner from 50-74 room Extended Stay & Serviced Apartment in Alvor (Portugal)
Verified
3 years ago
Channel Manager is:
- EFFICIENTE TOOL
- HELPFULL TOOL
- ESSENCIAL TO OPTIMIZE OCCUPATION AND REVENUE
- CONNECT WITH SEVERAL POTENCIAL PARTNERS
Portugal
Portugal
Managing Partner
Medium Hotel
10
great partner
Director of Sales & Marketing from 50-74 room Boutique in Vilamoura (Portugal)
Verified
3 years ago
great partner trust, always read and quick on reply and support. very trust system with low risk of mistake and user friendly
Portugal
Portugal
Director of Sales & Marketing
Medium Hotel
9
Trusted Brand
Reservas from 25-49 room Bed & Breakfast & Inn in Resende (Portugal)
Verified
3 years ago
Simple work processes; revenue increase; quality of care; looking for new partners for my business; current tools and market development
Portugal
Portugal
Reservas
Medium Hotel
9
One of the best channel managers in the market.
Revenue Manager from 5 to 9 room City Center Hotel in Fátima (Portugal)
Verified
3 years ago
- Great support ;
- Reliable product ;
- High number of OTAs connections;
Portugal
Portugal
Revenue Manager
X-Small Hotel
- 1
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
D-edge suite of products are top providers in the tech space globally. I would specially mention their digital marketing and distribution capabilities which are key for a strong revenue management strategy monitoring.
Showing all answers to: "What does this product or service do well?"
D-edge suite of products are top providers in the tech space globally. I would specially mention their digital marketing and distribution capabilities which are key for a strong revenue management strategy monitoring.
D-EDGE facilitates the efficient distribution of hotel availability across a wide range of booking channels. It offers robust rate management and reporting tools that empower hoteliers to identify and optimise sales-driven channels. Additionally, D-EDGE ensures live availability on all channels, effectively mitigating the risk of overbooking for hotels.
The D Edge Channel Manager is a very effective way for hotels to control their pricing and inventory across multiple channels. A lot of our customers use this product and we have recommended it to many of our new customers.
Product Management - Customer Service.
D-edge product, content & connectivity teams have constant obsession to enhance their functionalities and core capabilities so that they can offer a better service to end customers.
Stabilité et évolution du produit.
Produit intuitif complet sans être complexe, qui nous permet de le préconiser et de l'adapter à des structure hôtelière très différentes.
Large diffusion et visibilité de la marque.
Question:
What differentiates this product or service from the competition?
Answer:
Our connection with D-edge provide our clients with a useful synchronisation between their PMS and Channel Manager or IBE which allows hoteliers using D-edge for distribution to easily receive pricing recommendation and distribute to their different channel mix.
Showing all answers to: "What differentiates this product or service from the competition?"
Our connection with D-edge provide our clients with a useful synchronisation between their PMS and Channel Manager or IBE which allows hoteliers using D-edge for distribution to easily receive pricing recommendation and distribute to their different channel mix.
What truly sets D-EDGE apart is its seamless integration with over 300 different channels and its compatibility with multiple PMS systems. This extensive connectivity streamlines the process of selling hotel rooms on various online booking platforms, including OTAs. This level of automation and adaptability gives D-EDGE a competitive edge in the market.
The customer service is very good for the hotels to reach out when there may be issues with rates, rate parity of availability and these are always actioned with speed. We work very closely on integrating with them for our customers and this is done in a timely manner.
Know how, years in the industry and their digital marketing services for direct channel strategy. Hoteliers may benefit from a wide range of solutions and the expert advise of though leaders with many years of experience in the hotel industry.
Nous avons de très bonnes relations historiques avec les équipes techniques, commerciales et marketings de D-Edge. Ce qui nous permet de diffuser, d'installer et de maintenir de façon rapide et pérenne nos solutions communes.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Hotelier should monitor carefully their different sources of business and effectively manage their direct booking channel VS their 3rd parties. Having a one stop shop for digital distribution, monitoring demand and compset should be on the top list for choosing a distribution platform.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Hotelier should monitor carefully their different sources of business and effectively manage their direct booking channel VS their 3rd parties. Having a one stop shop for digital distribution, monitoring demand and compset should be on the top list for choosing a distribution platform.
Partnerships with providers such as Oaky, prove how innovative and tech-first the company is. D-EDGE stands out as an expert in hotel distribution and marketing, thanks to its consistent investment in R&D. With support teams spanning 150 countries, D-EDGE is undoubtedly the ideal choice for hoteliers looking to stay ahead and succeed in the ever-evolving world of hotel distribution!
Speak with D Edge directly when trying to source a top of the range Channel manager that allows you to control all your rates and availability in a seamless manner. We are integrated with D Edge to provide you with an unrivalled service,
We have been partnering with D-edge for more than 10 years and their CRS GDS distribution & content solution is of wider knowledge apart from the complete direct online distribution suite of products.
La très large diffusion du produit, son expérience et son évolution nous ont permis de coupler près de la moitié de nos clients, en répondant très précisément à leurs attentes, ce qui est un gage de satisfaction durable pour nous tous.
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George Titlow
Director of Sales
@
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Support
Unverified
D-Edge has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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