Top 3 Core Objectives:
Costa Rentals searched for a solution to upsell check-ins that they were offering for free, plan arrivals and departures ahead of time, and centralize all guest communication.
Upsell early check-in:
Costa Rentals would offer early check-in for free, so they searched for an automated tool that would help them offer it to guests in a way that they could easily select and pay for it before their arrival.
Plan ahead of time:
With 200 apartments spread throughout Spain, Costa Rentals needed to have a solution that would help them plan arrivals and departures ahead of time, essentially allowing them to manage tasks more efficiently.
Centralize guest communication:
As new guests were coming and going daily, they wanted one place that they could easily centralize and manage communications with all their guests.