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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
GUEST EXPERIENCE
How the 4-Star Hotel, Les Bulles De Paris, Used Duve to Manage their Guest Experience From Start to Finish
After implementing Duve, Les Bulles De Paris immediately began seeing an impact on the upsells purchased by guests as well as the efficiency of their front-office work. Additionally, they noticed that guests were enjoying the comfort of Duve by having access to all the information they needed on their personal devices.
Automatically upsell additional offerings: They wanted to create an automatic method for upselling additional services in order to generate extra revenue
Reduce workload on front-office: With 100% occupancy, they required a way in which guests could easily access information, helping the workload on the reception be reduced. Additionally, they wanted to be able to track all tasks being done by the cleaning team.
Collect guest feedback: Collecting guest feedback was essential for Les Bulles De Paris both in order to maintain high ratings on OTA sites, and to ensure that they were meeting requirements for annual property classification (to maintain their 4* classification)
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