Why it matters:
Pick A Flat manages hundreds of apartments spread throughout a very busy and touristic city. This makes it difficult to adhere to every single guest request or need. They required a way to automate the check-in process and to allow their guests to easily access the apartment without much human interaction required.
Online-check-in rates boosted with Duve since Pick A Flat could automatically allow guests to upload identification documents, sign contracts, and access the apartments without the need for an individual to greet them and perform all bureaucratic requirements. Additionally, Duve's smart tools allowed Pick A Flat to easily upsell transportation services to guests.