Why it matters:
Outdated software solutions in hotels result in inefficient daily operations. For The Zetter Group, the problem were tools that lacked technological flexibility, forcing staff to waste time and energy using paper and phone. Digitizing and automating their daily operations became a top priority.
After a seamless integration between Flexkeeping and apaleo, The Zetter Group team could oversee all daily operations at any time on their smartphones. They received automated reports with daily KPIs from Housekeeping, Maintenance, as well as details about potential guest complaints, events, and other important daily updates.