Top 3 Core Objectives:
“The whole customer journey has changed thanks to Mews. Guest satisfaction has increased and our team are very confident when booking guests in. Mews will make your life a nicer place to be.” Richard Codgbrook - Owner, The Gate Cornwall
Direct Booking Website Conversions:
The Gate wanted to reduce their reliance on OTAs like Booking.com and drive more direct bookings.
Online Check-in for Guests:
The Gate wanted to give guests more choice when checking in, as particularly with self-catering accommodation guests can arrive late and prefer to let themselves in.
Opening new revenue streams:
The Gate team wanted a modern, reliable POS solution that would open up new revenue streams beyond the hotel bar and restaurant.