Nayara Resorts Streamlines Revenue Management and Achieves Record Growth

REVENUE MANAGEMENT

Nayara Resorts, a collection of award-winning luxury eco-resorts across Central and South America, sought to elevate its revenue management strategy. By implementing IDeaS G3 RMS and Optix, Nayara replaced manual processes with intelligent automation and advanced portfolio insights. The result was record-breaking growth in ADR and RevPAR, reinforcing their position among the world’s leading independent luxury brands.

Why it matters: This case study demonstrates how an independent luxury resort group used data-driven automation to rival major hotel chains—achieving consistent double-digit revenue growth and operational efficiency across a growing portfolio.

IDeaS G3 RMS and Optix automate forecasting, rate optimization, and portfolio reporting for hotels and resorts. Nayara Resorts streamlined manual processes, gained multi-property visibility, and achieved record ADR and RevPAR growth through data-driven insights.

Top 3 Core Objectives: Nayara aimed to replace time-consuming manual revenue management with automated, predictive technology that could optimize performance both at the individual property level and across their entire portfolio.

Streamline Revenue Operations: Transition from manual spreadsheets to an automated system that saves time and ensures data accuracy across multiple properties.
Maximize Revenue Potential: Leverage predictive analytics to dynamically optimize pricing and maintain high occupancies while boosting profitability.
Enhance Portfolio Visibility: Gain a holistic view of performance across all properties while still enabling granular analysis for individual resorts.

Innovators Mentioned

Nayara Resorts

IDeaS

Constanza Navarro

Sales, Marketing, and Development

Nayara Resorts

"It’s amazing to see G3 RMS work and see the return on investment. In 2021, our first full year using G3 RMS, we observed a 7% increase in ADR compared to 2019, 18% growth in 2022, and another 20% rise in 2023."

Constanza Navarro

Sales, Marketing, and Development

👍 Sales, Marketing, and Development Constanza Navarro said that G3 RMS consistently delivers measurable revenue growth and a strong return on investment year after year.:

"It’s amazing to see G3 RMS work and see the return on investment. In 2021, our first full year using G3 RMS, we observed a 7% increase in ADR compared to 2019, 18% growth in 2022, and another 20% rise in 2023."

⚖️ The selection process: During their research process, Constanza Navarro evaluated IDeaS's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that IDeaS was the best fit solution:

Sales, Marketing, and Development Constanza Navarro said, about their decision: "With IDeaS you have a partner that can work with you to find the solution and achieve exactly what you want. For me, that’s what was important."

📈 The results: Since implementing G3 RMS and Optix, Nayara Resorts has achieved consistent ADR growth year-over-year and an average 22% increase in RevPAR, while saving significant time through automation and enhanced forecasting accuracy.

Consistent ADR growth year-over-year
Average increase of 22% in RevPAR
Improved efficiency with automated forecasting and portfolio-level insights

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