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REVENUE MANAGEMENT
Town Hotel optimises online distribution and efficiency with SiteMinder
They used to manually manage their profiles and rates across different OTAs and our website, which took up an enormous amount of time. Now these processes have become a lot more efficient at Town Hotel due to the integration of SiteMinder and the PMS.
More efficient process: The integration between SiteMinder and the PMS means that reservation data is updated automatically and in real-time. At the same time, availability is adjusted across all channels, which reduces the risk of overbookings.
Dynamic online distribution: Town Hotel is now able to connect to more distribution channels with less work. They are also able to effectively utilize dynamic rate design.
Strong customer support: The property experienced a great onboarding session to kick-off the platform and friendly customer support.