3g Directpay by network vs. ROH: Which Is Right for You?

Updated May 16, 2026  ·  69 verified reviews analyzed

TLDR

We analyzed 69 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

3g Directpay shines .

ROH shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment Splitting and Recurring Payments.

See the full breakdown below ↓

How Does 3g Directpay by network Compare to ROH?

Side-by-side ratings based on 69 verified hotelier reviews on HTR.

HTScore
0
100
Likelihood to Recommend
0%
99%
Ease of Use
0.0/5
5.0/5
Customer Support
0.0/5
5.0/5
Value for Money
0.0/5
4.8/5
Starting Price Contact sales From $100/mo
Verified Reviews 0 69

What Are the Pros and Cons of 3g Directpay by network vs ROH?

After analyzing 69 verified reviews, 3g Directpay users most value its , while ROH users highlight automation of payments and invoicing, user-friendly interface, training and support. Click any theme to see what reviewers say.

3g Directpay ROH ROH
Pros
+ Automation of payments and invoicing
+ User-friendly interface
+ Training and support
+ Real-time reporting and notifications
Cons
Integration capabilities

3g Directpay vs ROH: Rankings by Hotel Segment

How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment 3g Directpay ROH ROH
Small (10-24 rooms) #3 2 reviews
Mid-Size (25-74 rooms) #4 13 reviews
Large (75-199 rooms) #2 21 reviews
X-Large (200+ rooms) #2 25 reviews

By Property Type

Segment 3g Directpay ROH ROH
Boutique #2 31 reviews
Luxury #2 34 reviews
Branded / Chain #2 28 reviews
Extended Stay #3 4 reviews

By Region

Segment 3g Directpay ROH ROH
North America #2 61 reviews
Europe #3 1 reviews

The Decision

Choosing between 3g Directpay and ROH rests on understanding what your hotel needs from a payments platform. 3g Directpay has no recent reviews, a minimal presence, and no features listed, making it difficult to evaluate. On the other hand, ROH boasts a robust set of features, a significant number of recent reviews, and a high user rating. Which platform aligns better with your hotel’s priorities?

Is 3g Directpay or ROH Better for Hotels?

3g Directpay offers a payment processing solution with no available features, reviews, or integrations, indicating a lack of tangible support or community validation. Conversely, ROH provides a comprehensive platform with 19 features, 65 reviews, and a high NPS score of 9.91, reflecting strong customer satisfaction. Given the lack of recent feedback for 3g Directpay, can you confidently rely on it to meet your hotel’s needs?

ROH vs 3g Directpay: Which Should Your Hotel Choose?

If your hotel requires a feature-rich, well-supported payments platform, ROH is clearly the better option. Its extensive features, positive reviews, and high support scores make it suitable for mid-sized and larger hotels looking to automate and optimize payments. If, however, your hotel operates on a very limited budget and needs only basic payment collection, you might consider 3g Directpay, though its lack of features and reviews make this risky. For most hotels seeking reliability, ROH is the clear choice.

Is 3g Directpay or ROH Easier to Use?

ROH scores an outstanding 4.95 out of 5 for ease of use, with reviews praising its user-friendliness and straightforward operation. 3g Directpay, on the other hand, has no ratings or reviews, making it impossible to assess its usability. Given the detailed positive feedback for ROH’s intuitive interface, this is a decisive advantage. Edge: ROH.

Which Has Better Features: 3g Directpay or ROH?

ROH offers 19 features, including refund management, pre-authorizations, payment splitting, pay-by-link, recurring payments, and multiple payment methods like Apple Pay, Google Pay, Visa, and American Express. 3g Directpay has no listed features or capabilities, making it impossible to compare. Clearly, ROH provides a rich, versatile feature set that can support diverse payment scenarios. Edge: ROH.

Which Has Better Customer Support: 3g Directpay or ROH?

ROH’s support scores nearly perfect at 4.97/5, with reviews highlighting its support staff’s responsiveness and the ease of onboarding, backed by detailed training. There are no reviews or support ratings available for 3g Directpay, making it impossible to evaluate. Given the critical role support plays in payments, ROH’s proven high satisfaction makes it the safer bet. Edge: ROH.

Which Has More Integrations: 3g Directpay or ROH?

ROH has one verified integration with Oracle Hospitality, whereas 3g Directpay has no confirmed partners or integrations. While this may limit immediate connections for ROH, its existing integration demonstrates a focus on hotel industry needs. Without verified integrations, 3g Directpay’s capabilities remain unclear. Edge: ROH.

Which Do Hoteliers Rate Higher: 3g Directpay or ROH?

ROH has 65 reviews with an average rating of 4.97/5, reflecting strong satisfaction across diverse hotel segments, especially in luxury and branded hotels. 3g Directpay has no reviews or ratings to consider. The recent and numerous positive reviews for ROH demonstrate its acceptance and effectiveness in the field. Edge: ROH.

How Much Do 3g Directpay and ROH Cost?

3g Directpay’s pricing details are unavailable; it appears to have no clear pricing model. ROH charges $100 per month, with no mention of hidden fees or implementation costs. For hotels seeking transparent pricing aligned with extensive features, ROH’s straightforward model is advantageous.

What Type of Hotel Should Use 3g Directpay?

Hotels that have minimal financial transaction needs or are experimenting with payment processing might consider 3g Directpay, especially if they prioritize simplicity over features. Teams that are comfortable with untested platforms and do not require support or integrations could try it. Not ideal if you need robust features, support, or scalability, as the platform lacks reviews and listed capabilities.

What Type of Hotel Should Use ROH?

ROH suits hotels aiming to automate payments, improve cash flow, and manage guest transactions efficiently. It works well for mid-sized and larger hotels, including resorts, branded hotels, and independent properties looking for a flexible, feature-rich platform. Not ideal if your hotel operates with very simple transactions or has extremely limited budgets, as the initial $100/month fee might be a factor.

ROH vs 3g Directpay: The Bottom Line for Hotels

ROH is a comprehensive, well-supported payments platform, with a proven track record and highly positive recent reviews. It is designed to optimize cash flow, reduce manual work, and integrate with existing hotel systems, making it suitable for most hotels seeking reliability and features.

3g Directpay, lacking reviews, features, and integrations, offers little evidence of value. Unless your hotel’s payment needs are minimal and your risk tolerance is high, ROH is the safer, more proven choice.

If your priority is a feature-rich, highly-rated, and well-supported solution, ROH wins unequivocally. Its strong user satisfaction, extensive functionalities, and recent positive reviews make it the recommended option for most hotels.

Choose ROH if you need a reliable, scalable, and support-backed payments system. Consider 3g Directpay only if your budget is extremely limited, and you’re willing to accept significant uncertainty about its capabilities and support.

How Much Do 3g Directpay by network and ROH Cost?

Payments Processing Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

3g Directpay ROH ROH
Starting Price From $100/mo

Which Features Does 3g Directpay by network Have That ROH Doesn't (and Vice Versa)?

According to HTR's product database, 3g Directpay by network and ROH share 0 features. Here are the key differences — features one has that the other lacks.

Feature 3g Directpay ROH ROH
Partial Capture
Pay by Link
Payment Splitting
Pre-Authorizations
Recurring Payments
Refund Management

Showing top differences. 7 more features differ between these products.

Real-World Results: 3g Directpay vs ROH by Business Goal

We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
3g Directpay

No published case study for this goal yet.

ROH Le Méridien St. Louis Clayton, a Marriott Hotel, Managed by Coury Hospitality Small
+ Within days of launch, the property centralized all group bookings in ROH, giving the GM real-time visibility into deposit status and clear ownership across teams that eliminated the guesswork while accelerating follow-up.
+ With ROHbot automating invoice creation and delivery, sales is now collecting payments earlier and more consistently, improving both guest payment experience and cash flow.
+ In the first 60 days, the property was able to recover 90% of outstanding invoices and now maintains a consistently low aging AR balance month-over-month.

"When we were new to ROH, a change in my finance team left our accounts receivable a mess—over a million dollars past due. I reached out to the ROH team in a panic, and they immedia..."

Matt Korsos
Matt Korsos
General Manager

3g Directpay vs ROH: The Bottom Line

3g Directpay
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
ROH
ROH
5.0/5 from 69 reviews

What hoteliers love

Automation of payments and invoicing 100% positive

Automation of payments and invoicing streamlines key financial tasks such as scheduling, billing, and notification of payments. Reviewers frequently h... Automation of payments and invoicing streamlines key financial tasks such as scheduling, billing, and notification of payments. Reviewers frequently highlight the time savings and operational efficiency gained through ROH's automation. It also helps in reducing manual errors, thereby improving cash flow management.

User-friendly interface 100% positive

ROH is consistently praised for its intuitive interface, which is easy for both hotel staff and clients to use. The platform simplifies the process of... ROH is consistently praised for its intuitive interface, which is easy for both hotel staff and clients to use. The platform simplifies the process of making and receiving payments, leading to a smoother transaction experience and increased satisfaction among users.

Training and support 100% positive

Users appreciate the initial training and continued support from ROH, helping to ensure a smooth adoption of the software. This is particularly benefi... Users appreciate the initial training and continued support from ROH, helping to ensure a smooth adoption of the software. This is particularly beneficial for onboarding new users or addressing complex queries effectively.

Where hoteliers push back

Integration capabilities 60% negative

While ROH provides significant time-saving benefits, several users suggested enhancements around integration with existing hotel systems such as PMS a... While ROH provides significant time-saving benefits, several users suggested enhancements around integration with existing hotel systems such as PMS and sales software for even greater efficiency. This includes potential integration with Salesforce, Delphi, and Opera.

Unique capabilities

Refund Management Pre-Authorizations Payment Splitting Pay by Link Partial Capture
5.0/5 ease of use 5.0/5 support 1 integrations
Visit Profile

Where the ratings diverge most

Ease of Use ROH 5.0 vs 0.0 (+5)
Customer Support ROH 5.0 vs 0.0 (+5)
Value for Money ROH 4.8 vs 0.0 (+4.8)
Onboarding ROH 4.9 vs 0.0 (+4.9)

Frequently Asked Questions About 3g Directpay by network vs ROH

Can 3g Directpay by network replace ROH?

It depends on your requirements. 3g Directpay by network and ROH share many core Payments Processing Software features, but each has unique capabilities. 3g Directpay by network offers 0 verified integration partners, while ROH offers 1. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. ROH leads in ease of use at 5.0/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do 3g Directpay by network or ROH offer a free plan?

3g Directpay by network: No. ROH: No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank 3g Directpay by network and ROH?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. 3g Directpay has an HT Score of 0 and ROH has 100. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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