The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 100 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
3RPMS shines , with exclusive features like Housekeeping Mobile App.
roommaster shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Revenue management module and Native Email Marketing.
Side-by-side ratings based on 100 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $300/mo | From $500/mo |
| Verified Reviews | 0 | 100 |
After analyzing 100 verified reviews, 3RPMS users most value its , while roommaster users highlight customer support, reservation management, centralized data management. Click any theme to see what reviewers say.
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Customer Support
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Reservation Management
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Centralized Data Management
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Cloud and Mobile Access
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Report Generation
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User Interface Experience
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Group Booking Capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #30 26 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #13 54 reviews |
| Large (75-199 rooms) | — | #31 3 reviews |
| X-Large (200+ rooms) | — | #32 1 reviews |
By Property Type
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| Boutique ▾ | — | #22 35 reviews |
| Luxury ▾ | — | #34 8 reviews |
| Branded / Chain ▾ | — | #24 15 reviews |
| Extended Stay ▾ | — | #27 6 reviews |
By Region
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| North America ▾ | — | #10 62 reviews |
| Europe ▾ | — | #29 11 reviews |
| Middle East | — | #27 0 reviews |
Choosing the right Property Management System (PMS) can define your hotel's operational efficiency, guest satisfaction, and revenue management. Both 3RPMS and roommaster PMS aim to streamline your hotel’s daily tasks; however, they diverge significantly in features, user experience, and market presence. This comparison will help you determine which system better aligns with your hotel’s specific needs and growth plans.
While 3RPMS touts a modern, all-in-one cloud solution designed by hoteliers for hoteliers, roommaster PMS has been a staple for decades, with a broad feature set and established reputation. Which platform will serve your team better in the long run?
Both 3RPMS and roommaster PMS address core hotel operations—reservations, front desk management, housekeeping, and financial reporting. Yet, they approach these functions differently: 3RPMS emphasizes an intuitive, centralized cloud platform built for simplicity and rapid onboarding, while roommaster offers extensive, customizable features with deep integrations and a long history of supporting multi-property hotels.
3RPMS’s zero reviews and lack of recent feedback indicate a nascent presence in the market, while roommaster boasts 83 reviews, with 17 in the last six months—making it the more trusted choice based on recent, real-world data. This recency translates into more reliable insights into current performance and support quality.
Considering your hotel’s size, complexity, and technological maturity, which platform’s strengths are more aligned with your operational needs? Will you prioritize ease of use or feature depth?
If your hotel needs a straightforward, easy-to-implement system that minimizes IT overhead and is accessible for all staff levels, go with 3RPMS. Its focus on an intuitive interface and simplified workflows suits boutique hotels or small chains looking for a quick start and minimal training.
If you require a comprehensive, highly customizable system with robust reporting, advanced revenue management, channel management, and extensive integrations, roommaster PMS is the better fit. It’s ideal for established hotels or chains that need detailed control over operations and data-driven decision-making.
In short, choose 3RPMS if simplicity and rapid onboarding are your priorities. Opt for roommaster if you need advanced features and deep operational insights.
3RPMS rates 0/5 in ease of use, reflecting its lack of user feedback or established usability data. Its onboarding process and staff adoption are unverified, suggesting it may still be in early development phases or less tested in real-world settings.
In contrast, roommaster scores 4.22/5 for ease of use, with many recent reviews highlighting its user-friendly interface, quick staff onboarding, and straightforward back-office operations. Users praise its minimal training time and adaptability.
Edge: roommaster PMS.
roommaster PMS offers 32 unique features, including a channel manager, revenue management, booking engine, native email marketing, guest messaging, mobile app, and integrated ID scanners—features that are absent in 3RPMS. These capabilities support full operational control and revenue optimization.
3RPMS, with only 3 unique features, provides multi-lingual support, a housekeeping mobile app, and a drag-and-drop tapechart—useful but limited compared to roommaster’s extensive suite. Its feature set is more suited to simple operations.
Edge: roommaster PMS.
3RPMS has no recent reviews or ratings, making its customer support reputation unclear. Its absence of reviews suggests limited market traction or insufficient feedback on support quality.
roommaster, with a 4.25/5 support rating and recent positive reviews, is praised for quick responses and effective problem resolution. Clients highlight its support team’s understanding of hospitality needs, even if some reviews note occasional inconsistencies.
Edge: roommaster PMS.
roommaster PMS integrates with 56 verified partners, including major channel managers like SiteMinder and property APIs such as GuestRevu and Sage. Its extensive partner network supports complex multi-channel distribution and revenue management.
3RPMS offers 12 verified integrations, including SiteMinder and Stripe, which are valuable but fewer in number. Its integrations are sufficient for small to mid-sized hotels but may limit scalability.
Edge: roommaster PMS.
Since 3RPMS has no reviews or recent feedback, it cannot be rated by hoteliers. Its lack of reviews indicates limited adoption or insufficient data to assess user satisfaction.
roommaster, with 83 reviews and a 4.33/5 overall rating, garners high praise, especially from boutique, resort, and chain hotels. Recent reviews often mention its operational efficiency, reliable support, and extensive features.
Edge: roommaster PMS.
3RPMS is priced at $300 monthly, with no trial or implementation fees, making it competitively affordable for small hotels or boutique properties.
roommaster costs $500 monthly, also without trial or setup fees, reflecting its broader feature set and deeper integration capabilities. Both are subscription-based, with no mention of tiered plans.
Your decision should factor in your budget versus feature needs: if simplicity suffices, 3RPMS is more economical; if you require advanced tools, the higher cost of roommaster may be justified.
Not ideal if your hotel needs complex reporting, advanced revenue management, or multi-property management capabilities.
Not ideal if your hotel is very small, with basic needs, or if budget constraints favor simpler solutions.
The core difference lies in their scope: 3RPMS offers a simplified, cloud-first approach suited for smaller hotels or those new to PMS software, while roommaster provides a detailed, feature-rich platform for larger or more complex operations.
If your hotel values ease of implementation, minimal training, and straightforward workflows, go with 3RPMS. Its lower price point and intuitive design make it compelling for smaller properties.
Choose roommaster if your property demands comprehensive control, sophisticated reporting, and deep integrations. Its track record, recent reviews, and broad feature set make it the superior choice for established hotels ready to optimize every aspect of their operation.
This comparison should guide your decision toward a PMS that aligns with your operational complexity, growth ambitions, and technological needs. Both platforms have unique strengths, but based on recent reviews, roommaster PMS consistently delivers a more reliable and feature-complete experience for hotels ready to scale.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $300/mo | From $500/mo |
According to HTR's product database, 3RPMS and roommaster PMS share 28 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Channel Manager | ||
| Drag-n-Drop Tapechart | ||
| EPoS | ||
| Housekeeping Mobile App | ||
| Multi-lingual | ||
| Native Email Marketing | ||
| Online 24/7 support | ||
| Revenue management module |
Showing top differences. 23 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"From my point of view as an asset manager that has the responsibility to tell the owners about their investment, roommaster gives me all that information. It's easy to report and e..."
No published case study for this goal yet.
"We’re an independent hotel surrounded by giants, but roomMaster gave us the tools we needed to stand tall alongside them."
Unique capabilities
What hoteliers love
While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and und... While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and understanding of user issues are needed for a more satisfying experience.
Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group... Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group bookings. However, some see room for improvement, particularly in handling rooming lists and group check-ins.
RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability o... RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability of hotel operations. Users appreciate having all reservations, guest information, and financial data in one secure platform, enhancing workflow efficiency.
Where hoteliers push back
RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creatin... RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creating and exporting reports, suggesting that enhancements could streamline analysis tasks.
Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, wh... Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, which can affect the seamlessness of using the software for daily tasks.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. 3RPMS and roommaster PMS share many core Property Management Systems features, but each has unique capabilities. 3RPMS offers 13 verified integration partners, while roommaster PMS offers 56. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. roommaster PMS leads in ease of use at 4.1/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
3RPMS: No. roommaster PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. 3RPMS has an HT Score of 0 and roommaster has 83. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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