The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 209 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
3RPMS shines , with exclusive features like Guest Communication (SMS Messaging).
RoomRaccoon shines in ease of use and customer support — especially for independent properties (4.1/5) , with exclusive features like Revenue management module and Mobile App.
Side-by-side ratings based on 209 verified hotelier reviews on HTR.
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| Starting Price | From $300/mo | From $1,000/mo |
| Verified Reviews | 0 | 209 |
After analyzing 209 verified reviews, 3RPMS users most value its , while RoomRaccoon users highlight user interface and experience, all-in-one system, automated emails and documents. Click any theme to see what reviewers say.
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User Interface and Experience
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All-in-one System
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Automated Emails and Documents
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Service and Support
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Integration Limitations
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System Bugs and Stability Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #10 90 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #17 27 reviews |
| Large (75-199 rooms) ▾ | — | #14 7 reviews |
| X-Large (200+ rooms) | — | #19 0 reviews |
By Property Type
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| Boutique ▾ | — | #9 100 reviews |
| Luxury ▾ | — | #9 64 reviews |
| Branded / Chain ▾ | — | #14 29 reviews |
| Extended Stay ▾ | — | #7 28 reviews |
By Region
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| North America ▾ | — | #24 7 reviews |
| Europe ▾ | — | #5 123 reviews |
| Asia Pacific | — | #31 4 reviews |
| Middle East | — | #31 1 reviews |
Choosing the right property management system (PMS) is critical for your hotel’s operational efficiency, guest satisfaction, and revenue growth. Both 3RPMS and RoomRaccoon PMS aim to streamline these aspects, but their core strengths differ. 3RPMS offers a simple, affordable, all-in-one solution tailored for hotels seeking basic management tools, while RoomRaccoon provides a feature-rich platform with extensive integrations designed for small to medium-sized hotels aiming for automation and revenue optimization.
Do you prioritize affordability and ease of use, or do you need advanced features and proven scalability? Let’s explore how these two products compare directly.
3RPMS and RoomRaccoon cater to different hotel needs, with contrasting feature sets and market presence. 3RPMS, with zero recent reviews and no active ratings, appears to target smaller or less tech-dependent hotels, offering a limited set of core features central to daily operations. RoomRaccoon, on the other hand, boasts over 169 reviews, a high rating of 4.88/5, and recent feedback—making it a more data-backed choice.
While 3RPMS emphasizes central management with features like GDPR and PCI compliance, its lack of recent reviews leaves questions about ongoing support and development. RoomRaccoon’s recent reviews highlight its ease of use, automation, and ability to increase revenue, making it a more reliable choice for hotels looking for a proven solution.
Do you want a solution with a large, active user base and recent feedback? Or are you comfortable with a less documented, possibly more limited option?
If your hotel needs a straightforward, affordable management system that covers essential hotel operations without unnecessary complexity, 3RPMS might seem appealing. It offers nine unique features such as guest communication, task management, and digital registration, suitable for small teams seeking basic automation.
However, if your hotel requires a comprehensive, scalable platform with an integrated booking engine, channel management, yield tools, and a mobile app, RoomRaccoon is the clear choice. Its extensive feature set, including over 29 exclusive capabilities like multi-currency support, automated night audits, and analytics, supports growth and operational efficiency.
For independent hotels or small chains aiming to maximize revenue while simplifying operations, RoomRaccoon’s proven track record and active user feedback make it the more compelling option.
Are you looking for a budget-friendly, straightforward PMS? Or do you value a feature-rich platform that actively drives revenue and guest engagement?
Ease of use is a significant factor in successful system adoption. 3RPMS offers a minimal interface, but with no recent reviews or user ratings available, its usability remains unverified. It emphasizes an intuitive design developed by hospitality experts, but actual hotel staff experiences are unavailable to confirm.
RoomRaccoon, supported by over 169 recent reviews, consistently receives high marks for user-friendliness—4.74/5 for ease of use. Many users praise its simple interface, quick onboarding, and minimal training requirements. Support for staff with varying tech skills is evident, with reviews frequently mentioning how intuitive and accessible the platform is.
Edge: RoomRaccoon.
3RPMS features nine unique capabilities, including guest communication, task management, and digital registration, but it lacks the extensive automation and revenue tools available in RoomRaccoon. RoomRaccoon offers 29 exclusive features, such as a channel manager, booking engine, automated night audit, multi-lingual support, and detailed analytics dashboards.
While 3RPMS covers basic hotel management needs, RoomRaccoon provides a broader set of tools designed to grow with your hotel—like yield management and integrated CRS—helping to automate and optimize revenue. Its features are more suited for hotels aiming to scale operations without adding complexity.
Edge: RoomRaccoon.
Customer support ratings favor RoomRaccoon, with a score of 4.53/5 based on recent reviews. Users frequently mention responsive, knowledgeable support staff who help resolve issues quickly, essential during busy periods.
There are no available recent reviews or ratings for 3RPMS, making its support quality uncertain. The absence of verified user feedback suggests caution if ongoing support is critical for your operations.
Edge: RoomRaccoon.
RoomRaccoon boasts 88 verified partner integrations, including industry leaders like SiteMinder, Stripe, and Guesthouse. It offers seamless connections with OTA channels, payment systems, CRS, and other hospitality solutions, supporting complex workflows.
3RPMS, with just 12 verified integrations, provides connections with fewer partners, including notable ones like Gastronovi and Stripe. Its limited integrations may restrict automation and data flow, especially if your hotel relies on a broad tech ecosystem.
Edge: RoomRaccoon.
RoomRaccoon’s reviews are recent and plentiful, with an overall rating of 4.88/5 and a strong 94% likelihood to recommend. Hoteliers across segments, especially independent and boutique hotels, frequently praise its ease of use, automation, and revenue features.
3RPMS, with no recent reviews and a score of 0/5, provides unverified satisfaction levels. Given the lack of current data, RoomRaccoon’s high rating and recent positive feedback make it the more trusted choice.
Edge: RoomRaccoon.
3RPMS offers a straightforward pricing model at $300/month with a 30-day trial. No implementation fees or tiered pricing are listed, making it simple but limited in scope.
RoomRaccoon’s pricing starts at $1,000/month, with no free trial or tiered options specified. Its higher cost reflects its extensive features and integrations, targeting hotels that need a comprehensive management suite.
Are you seeking a budget-friendly option or willing to invest in a more capable platform for revenue growth?
Not ideal if:
Not ideal if:
The core difference lies in scope: 3RPMS offers a basic, cost-effective PMS suitable for hotels with minimal management needs, while RoomRaccoon provides a feature-rich, integrated platform designed to enhance revenue and operational automation.
If you prioritize affordability, simplicity, and quick deployment, 3RPMS might suit your hotel—though its lack of recent reviews makes support and ongoing development uncertain.
RoomRaccoon, supported by recent, positive reviews, is the better choice if your hotel aims for automation, revenue growth, and a scalable system that adapts as your property expands.
Choose RoomRaccoon if your hotel values proven performance, extensive integrations, and advanced features. Opt for 3RPMS if your hotel needs a basic management tool at a lower price point and does not require extensive automation or growth features.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $300/mo | From $1,000/mo |
According to HTR's product database, 3RPMS and RoomRaccoon PMS share 22 features. Here are the key differences — features one has that the other lacks.
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| Automated night audit | ||
| Automated reminders | ||
| Base Pricing | ||
| Booking Engine | ||
| Channel Manager | ||
| Custom rates | ||
| Digital Registration | ||
| Guest Communication (SMS Messaging) | ||
| Mobile App | ||
| Revenue management module | ||
| Rules Based Room Assignments | ||
| Task Management |
Showing top differences. 26 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."
No published case study for this goal yet.
"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."
No published case study for this goal yet.
"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."
Unique capabilities
What hoteliers love
Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.
RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.
Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.
Where hoteliers push back
While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.
Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. 3RPMS and RoomRaccoon PMS share many core Property Management Systems features, but each has unique capabilities. 3RPMS offers 13 verified integration partners, while RoomRaccoon PMS offers 88. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RoomRaccoon PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
3RPMS: No. RoomRaccoon PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. 3RPMS has an HT Score of 0 and RoomRaccoon has 80. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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