Acomos vs. Noovy PMS:
Which Is Right for You?

The Decision

Choosing between Acomos by Acomos and Noovy PMS hinges on your hotel’s specific needs and priorities. Both systems aim to streamline operations, but they diverge significantly in features, user experience, and market presence. Acomos is a more traditional, established platform with a focus on core property management functionalities, while Noovy offers a more modern, integrated approach with broader automation and user-friendly features. Do you prioritize extensive integrations or simplicity and modern features?

Acomos has been around since 1996 and offers a broad set of core PMS features, but its recent review activity is limited. Noovy, founded in 2017, has more recent reviews and a higher overall rating, making it the more actively supported and current choice. Which aspects are most critical to your hotel’s success?

Is Acomos or Noovy Better for Hotels?

Acomos is designed for hotels that value stability and a proven track record, especially those with complex operational needs that benefit from features like guest CRM, gift vouchers, and EPoS. Its strengths lie in its traditional approach, making it suitable for hotels with established workflows needing reliable core management tools.

Noovy excels for hotels seeking an all-in-one platform that combines PMS, channel management, booking engine, and revenue tools in a modern interface. Its comprehensive automation, mobile capabilities, and real-time reporting appeal to tech-savvy, independent hotels aiming to reduce manual work and improve guest engagement.

If your hotel needs a trusted, straightforward PMS with long-standing industry experience, Acomos may be the right fit. If you prefer an integrated, flexible system with automation and cloud-based features, Noovy is preferable.

Acomos vs Noovy: Which Should Your Hotel Choose?

If your hotel requires a traditional system with established support and core features like guest profiles, gift vouchers, and basic PMS functions, Acomos is suitable. It’s ideal for hotels that prioritize stability over frequent updates, especially if they operate in regions where its support network is strong.

If your hotel needs an all-in-one platform that offers property management, channel management, booking, and revenue management from a single interface, Noovy is the better choice. Its user-friendly design, automation, and recent positive reviews (average 5/5 from 19 reviews) suggest it can adapt quickly to modern hotel operations.

For hotels with a focus on ease of use and automation, Noovy stands out. Conversely, if your team values a long-established brand and a larger regional presence, Acomos’s broader experience might be advantageous.

Is Acomos or Noovy Easier to Use?

Acomos’s ease of use scores 3.5/5, with reviews citing its simplicity but also highlighting a steep onboarding process, scoring just 2.63/5. Users mention that the interface can feel somewhat outdated and that staff training takes time, especially given limited recent support reviews.

Noovy scores impressively at 4.84/5 for ease of use, with reviews praising its intuitive interface, quick onboarding, and minimal training requirements. Users highlight that even non-technical staff can navigate the platform effectively, with many calling it “the most user-friendly system I’ve used.”

Edge: Noovy.

Which Has Better Features: Acomos or Noovy?

Acomos offers 21 shared features with Noovy but only has 4 exclusive features, including guest CRM, guest profiles, EPoS, and gift vouchers. These core functionalities serve small to mid-sized hotels well but lack advanced automation or guest engagement tools.

Noovy provides 27 unique features, including integrated CRS, mobile check-in, task management, real-time reporting, drag-n-drop tape chart, and automated reminders. These features make it a more comprehensive system for modern hotel operations seeking automation and guest-centric tools.

If core features like guest management and basic POS are enough, Acomos suffices. For advanced automation, real-time controls, and guest engagement, Noovy clearly leads.

Edge: Noovy.

Which Has Better Customer Support: Acomos or Noovy?

Acomos’s customer support scores 3.3/5, with reviews citing mixed experiences. One reviewer mentions a frustrating experience with poor communication and unresolved issues, questioning the support’s responsiveness.

Noovy scores 4.89/5, with reviews emphasizing their friendly, quick, and reliable support. Users appreciate 24/7 availability, proactive communication, and the responsiveness of their support team, which many describe as “excellent” and “supportive.”

Edge: Noovy.

Which Has More Integrations: Acomos or Noovy?

Acomos offers integration with two verified partners, including SiteMinder, but has limited third-party connectivity overall. Its narrow integration scope might restrict your ability to connect with various OTAs and revenue tools.

Noovy boasts 40 verified integrations, including major OTAs and revenue platforms like Omnibees, RevControl, and GuestRevu. Its extensive partner network ensures seamless connection with most essential hospitality tools, reducing manual work and errors.

Edge: Noovy.

Which Do Hoteliers Rate Higher: Acomos or Noovy?

Acomos has just 5 reviews, all over the last several years, with an overall rating of 3.1/5. The limited recent feedback and low review count make it hard to gauge current satisfaction, though the negative reviews highlight support issues and system bugs.

Noovy’s 19 reviews, all recent, average a perfect 5/5, with users praising its ease of use, automation, and support. Hoteliers in boutique, city-center, and budget segments especially rate it highly, reflecting strong satisfaction among diverse property types.

Edge: Noovy.

How Much Do Acomos and Noovy Cost?

Acomos does not publicly list its pricing, but it does not offer a freemium or trial. Given its long history, it likely follows traditional licensing models, potentially involving custom quotes based on hotel size and needs.

Noovy charges €£$5 per room per month, with no setup fees or hidden costs, making it transparent and affordable. Its flat-rate pricing covers most features, including support, making budgeting straightforward.

What Type of Hotel Should Use Acomos?

• Hotels that prefer stability with a long-standing brand and proven reliability.
• Properties with complex operations requiring guest CRM, gift vouchers, or EPoS.
• Hotels in regions where Acomos has a strong support network.
• Small to mid-sized hotels needing core PMS features without extensive automation.
• Hotels that prioritize traditional workflows and detailed reporting.

Not ideal if your hotel values rapid innovation, modern UI, or extensive automation features. Larger or tech-forward properties might find it too limited.

What Type of Hotel Should Use Noovy?

• Independent hotels seeking an all-in-one, cloud-based management system.
• Hotels that value automation, real-time reporting, and mobile check-in/out.
• Properties aiming to reduce manual tasks with automated reminders and payment requests.
• Hotels operating in regions with Noovy’s extensive partner network.
• Tech-savvy teams that want an intuitive, modern interface.

Not ideal if your hotel relies heavily on legacy systems or prefers a traditional, stable platform with fewer automation features. Hotels with minimal tech infrastructure may also find Noovy’s feature set overwhelming.

Noovy vs Acomos: The Bottom Line for Hotels

Acomos offers a traditional, tried-and-true property management system with core features that support basic hotel operations. It’s best suited for small to mid-sized hotels that value stability, detailed reporting, and existing regional support.

Noovy provides a modern, integrated platform emphasizing automation, guest engagement, and ease of use. It is ideal for independent hotels and boutique properties looking for a flexible, cloud-based solution with rapid onboarding and extensive automation.

If your hotel prioritizes established reliability over cutting-edge features, Acomos could be your choice. But if you want a system that’s easy to adopt, highly rated, and packed with automation and integrations, Noovy is the clear winner.

In summary, Noovy’s recent reviews and higher ratings make it the more compelling choice for most modern hoteliers. Its extensive feature set, user-friendly design, and active support network position it as the better fit for hotels aiming to streamline operations and enhance guest experiences today.