The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 58 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Adyen shines , with exclusive features like 3-D Secure Payments and Payment Tokenization.
Zil Money shines in ease of use and customer support .
Side-by-side ratings based on 58 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 0 | 58 |
After analyzing 58 verified reviews, Adyen users most value its , while Zil Money users highlight user-friendly interface, customer experience enhancements, payment processing speed. Click any theme to see what reviewers say.
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User-Friendly Interface
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Customer Experience Enhancements
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Payment Processing Speed
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Customer Support
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Integration Capabilities
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Third-Party Integrations
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How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #7 0 reviews | #1 9 reviews |
| Mid-Size (25-74 rooms) ▾ | #10 0 reviews | #2 27 reviews |
| Large (75-199 rooms) ▾ | — | #3 12 reviews |
| X-Large (200+ rooms) | — | #3 2 reviews |
By Property Type
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| Boutique ▾ | #9 0 reviews | #3 17 reviews |
| Luxury ▾ | #7 0 reviews | #3 15 reviews |
| Branded / Chain ▾ | — | #3 25 reviews |
| Extended Stay ▾ | — | #1 9 reviews |
By Region
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| North America ▾ | — | #3 51 reviews |
| Europe | #6 0 reviews | — |
| Asia Pacific | #2 0 reviews | #3 0 reviews |
| Middle East | — | #2 1 reviews |
When your hotel evaluates payment processing software, the choice often hinges on reliability, feature set, ease of use, and support quality. Adyen and Zil Money both seek to serve this market, but they approach it very differently. Adyen offers a comprehensive, globally recognized platform with extensive integrations and features—yet it has no reviews and a questionable rating profile. Zil Money, on the other hand, provides a more niche, user-friendly solution with a strong recent review presence. Which one truly supports your hotel’s needs?
Adyen is a large, established payments platform that caters to companies of all sizes, including some of the world's biggest brands. Its core strength lies in its end-to-end infrastructure connecting directly to major credit card networks and local payment methods, which ensures frictionless transactions across online, mobile, and physical channels.
Zil Money, with its focus on small to mid-sized businesses, offers a cloud-based, financial management suite that simplifies online payments, invoicing, and payroll. Its recent reviews show high satisfaction among hotel clients, especially small to medium properties looking for straightforward, quick-to-implement solutions.
Both products aim to streamline hotel payment operations but diverge significantly in scope and maturity. Adyen’s lack of recent reviews and a low score suggest limited hotel-specific feedback or adoption, leaving its suitability uncertain. Meanwhile, Zil Money’s recent review activity, average 4.5-star ratings, and 87% likelihood to recommend make it a more reliable option for hoteliers today.
Would you prefer a massive, enterprise-grade payments platform with broad international capabilities or a simpler, hospitality-focused financial tool with proven recent customer satisfaction?
If your hotel needs a straightforward, easy-to-use payment and invoicing solution that integrates well with financial workflows, Zil Money is the clear choice. It offers features like virtual cards, ACH, wire transfers, printable checks, and payroll management—products that many small and mid-sized hotels find essential for daily operations.
If, however, your hotel operates at a global scale, requires extensive payment gateways, multi-currency support, and advanced fraud prevention, Adyen might seem appealing. But with no recent reviews and a lack of hotel-specific feedback, its suitability for your property is questionable.
Given the current data, Zil Money's recent positive reviews, ease of use, and lower complexity make it the preferred choice for most hotels, especially those seeking quick, reliable payment solutions. Only larger, multinational properties with complex transaction needs should consider Adyen, assuming they can verify its performance and support.
Zil Money excels in usability, with a high 4.5/5 ease of use score backed by recent reviews praising its intuitive interface and straightforward setup. Users mention that the platform reduces onboarding time and makes financial management accessible, even for less tech-savvy staff.
Adyen, however, scores 0/5 for ease of use, and there are no recent reviews to gauge staff adoption or onboarding experience. Its complexity and lack of hotel-specific feedback suggest a steep learning curve or implementation challenges.
Edge: Zil Money.
Adyen offers 15 shared features plus 14 additional exclusive features, including PCI compliance, multi-processor gateway, 3-D Secure, acceptances of Mastercard, Diners Club, WeChatPay, AliPay, installment plans, refund management, DCC, payment tokenization, and chargeback handling. These robust options cater to large-scale, multi-channel operations, with an emphasis on security and flexibility.
Zil Money provides 15 core functionalities focused on online payments, invoicing, payroll, and check printing, including international payments, virtual cards, ACH, wire transfers, printable checks, and API access. While it lacks the advanced security features ad-hoc in Adyen, it covers essential financial management needs for hotels.
In terms of feature depth for hotel use cases, Adyen’s extensive capabilities are unmatched but may be unnecessary for smaller properties. Zil Money’s features align more closely with the operational needs of most hotels.
Edge: Adyen.
Zil Money's recent reviews rate its customer support at 4.5/5, with users citing quick, helpful responses and a generally positive support experience. However, some reviews note room for improvement in responsiveness.
Adyen has a 0/5 rating for customer support, with no recent reviews to assess the support quality. Its lack of hotel-focused feedback makes it difficult to determine if support aligns with hospitality needs.
Edge: Zil Money.
Adyen boasts 46 verified partners, including integrations with Trevo, Kwentra, RoomRaccoon, apaleo GmbH, ZUZU Hospitality, and others—covering a broad spectrum of hotel management software and payment solutions. This extensive list indicates adaptability across diverse hospitality ecosystems.
Zil Money currently has no verified integrations, limiting its scope to standalone financial functions. For hotels relying on integrated property management or booking systems, Adyen’s extensive partner network offers a significant advantage.
Edge: Adyen.
Since Adyen has no recent reviews or ratings, it cannot be reliably evaluated from a hotelier’s perspective. Zil Money’s recent reviews average 4.5 stars out of 5, with an 87% likelihood to recommend, reflecting high satisfaction among smaller hotel clients.
Hoteliers in the small to mid-sized segment consistently praise Zil Money for its ease of use, quick setup, and reliable payment functions. Larger properties or those with more complex needs may find Adyen’s broad feature set appealing, but current feedback is lacking.
Edge: Zil Money.
Adyen does not publicly disclose pricing details, but as a large platform, it typically charges a setup fee, gateway fees, and transaction-based costs that vary by volume and region.
Zil Money costs $400 upfront, with no monthly fees or hidden charges, and offers a 15-day free trial. Its transparent pricing is suitable for hotels wanting predictable costs without complex billing.
Given the lack of detailed pricing for Adyen, Zil Money’s straightforward model is preferable for hotels prioritizing clarity and budget control.
Not ideal if your hotel is small, local, or prefers a simple, cost-effective solution. Adyen’s complexity and cost structure are better suited for enterprise-level operations.
Not ideal if your hotel operates at a scale requiring extensive global payment options, multi-currency transactions, or deep system integrations.
Adyen is a massive, enterprise-level payments platform designed for global brands and large hotel chains. Its extensive feature set and integration options make it suitable for hotels with complex, high-volume payment needs, but the lack of recent hotel-specific reviews raises questions about its current performance for hospitality clients.
Zil Money, with its recent 4.5-star reviews and high user satisfaction, offers a focused, easy-to-use financial management platform tailored for small and mid-sized hotels. Its features cover core payment and payroll functions, with transparent pricing and positive support feedback.
If your hotel operates at a large scale with complex global requirements, and you can verify its performance, Adyen might be the right choice. For most hotels seeking a reliable, straightforward solution with recent positive feedback, Zil Money stands out as the more dependable, hotel-friendly option.
According to HTR's product database, Adyen and Zil Money share 15 features. Here are the key differences — features one has that the other lacks.
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| 3-D Secure Payments | ||
| Accepts Diners Club | ||
| Accepts Discovery | ||
| Accepts Mastercard | ||
| Multi-Processor Gateway | ||
| PCI Compliance |
Showing top differences. 2 more features differ between these products.
Unique capabilities
What hoteliers love
Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tas... Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tasks. The platform’s ease of use reduces the onboarding time and enhances operational efficiency.
Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup... Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup, could make the platform even more efficient and user-friendly.
Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels... Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels' cash flow management.
Where hoteliers push back
Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations a... Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations and enhances efficiency.
Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to var... Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to varying business needs.
Ranks higher for
Where the ratings diverge most
It depends on your requirements. Adyen and Zil Money share many core Payments Processing Software features, but each has unique capabilities. Adyen offers 46 verified integration partners, while Zil Money offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Zil Money leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Adyen: No. Zil Money: No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Adyen has an HT Score of 0 and Zil Money has 63. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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