The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 58 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Airpay shines .
Zil Money shines in ease of use and customer support , with exclusive features like Recurring Payments and Mail Order Telephone Order (MOTO) Payments.
Side-by-side ratings based on 58 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 0 | 58 |
After analyzing 58 verified reviews, Airpay users most value its , while Zil Money users highlight user-friendly interface, customer experience enhancements, payment processing speed. Click any theme to see what reviewers say.
| Airpay |
|
|---|---|
| Pros | |
|
+
User-Friendly Interface
▾
|
|
|
+
Customer Experience Enhancements
▾
|
|
|
+
Payment Processing Speed
▾
|
|
|
+
Customer Support
▾
|
|
| Cons | |
|
−
Integration Capabilities
▾
|
|
|
−
Third-Party Integrations
▾
|
|
|
−
Approval Process
▾
|
|
How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Airpay |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #1 9 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #2 27 reviews |
| Large (75-199 rooms) ▾ | — | #3 12 reviews |
| X-Large (200+ rooms) | — | #3 2 reviews |
By Property Type
| Segment | Airpay |
|
|---|---|---|
| Boutique ▾ | — | #3 17 reviews |
| Luxury ▾ | — | #3 15 reviews |
| Branded / Chain ▾ | — | #3 25 reviews |
| Extended Stay ▾ | — | #1 9 reviews |
By Region
| Segment | Airpay |
|
|---|---|---|
| North America ▾ | — | #3 51 reviews |
| Asia Pacific | — | #3 0 reviews |
| Middle East | — | #2 1 reviews |
Choosing between Airpay by Airpay and Zil Money hinges on your hotel’s specific needs for payment processing and financial management. While both aim to facilitate digital transactions, they serve markedly different markets and functionalities. Airpay’s zero-rated platform with no recent reviews or features contrasts sharply with Zil Money’s feature-rich, highly-rated solution. Are you ready to select the more established and versatile option?
Airpay presents itself as a payment processing service, but it currently has no reviews, features, or recent activity. Conversely, Zil Money boasts over 50 reviews, a solid 4.5/5 support rating, and a suite of 15 distinct features—all within a platform that’s been actively evaluated in recent months. Given the absence of meaningful data on Airpay, Zil Money’s proven track record and recent positive feedback strongly suggest it’s the superior choice for hotels seeking reliable payment solutions. Would your team benefit from a platform with proven customer support and detailed features?
If your hotel needs a comprehensive financial management platform that integrates multiple payment methods, handles recurring payments, and supports multi-currency settlements, Zil Money is the clear winner. It’s suitable for hotels aiming to streamline invoicing, payroll, and online payments, especially given its 4.5-star support rating and 87% likelihood to recommend. Conversely, if you’re only seeking a basic payments processor with no specific feature requirements, Airpay's limited presence and lack of recent reviews make it less compelling. For hotels prioritizing operational efficiency and security, Zil Money is the better fit.
Zil Money’s user interface scores a high 4.5/5 in ease of use, with many reviewers citing its straightforward setup and intuitive design. It also offers onboarding rated at 4.16/5, indicating a generally smooth transition for new users. Airpay, on the other hand, registers a 0/5 in ease of use and support, with no reviews or user feedback to suggest any positive experience. Hotels need a platform that minimizes onboarding time and minimizes staff training—edge: Zil Money.
Zil Money offers 15 unique features, including Pay by Link, Recurring Payments, Multi-Currency Settlements, and Contactless Payments—all absent from Airpay’s void of features. Airpay’s lack of features makes it unsuitable for hotels that require flexible, multi-functional payment tools. For comprehensive financial operations and varied payment options, Zil Money’s feature set decisively outperforms. Edge: Zil Money.
Zil Money benefits from a 4.5/5 customer support rating, with many reviews praising its responsiveness and helpfulness. Users mention that support is generally prompt and knowledgeable, though some suggest room for faster responses. Airpay’s support rating is non-existent, with no recent reviews or user feedback available. Hotels need reliable, responsive support—edge: Zil Money.
Zil Money integrates with a variety of accounting and financial software, and boasts one verified partner, Yanolja Cloud Solution. Airpay offers no verified integrations or partnerships. For hotels that depend on multiple systems working together, Zil Money provides far more flexibility. Edge: Zil Money.
Given Airpay has no reviews or recent activity, Zil Money’s 54 reviews and 8.57/5 NPS score reflect high user satisfaction. Hotels across various segments—luxury, budget, boutique—rate Zil Money highly, especially for ease of use and support. Without current reviews, Airpay cannot be considered a rated contender. Clearly, Zil Money holds the edge in hotel satisfaction.
Airpay’s pricing details are unavailable, suggesting it may not be a fully developed product or that pricing is not transparent. Zil Money charges a $400 base fee, with no free tier or monthly per-room charges, and offers a 15-day free trial. If your hotel seeks predictable, transparent pricing, Zil Money’s model is preferable. However, the true value depends on your volume and needs.
Hotels that:
Not ideal if:
Edge: None — Airpay lacks data and recent activity.
Hotels that:
Not ideal if:
Edge: Zil Money.
The core difference is that Zil Money offers a full-featured, well-rated financial platform with proven support, while Airpay remains an underdeveloped, unreviewed solution. Zil Money’s 15 features, recent positive reviews, and high customer satisfaction make it the clear choice for hotels seeking reliable, multi-purpose payment management. Airpay’s lack of recent activity disqualifies it as a viable option at this time.
If your hotel needs a flexible, secure, and well-supported payments platform, Zil Money is the better pick. It’s especially suitable for hotels looking to automate invoicing, payroll, and multi-currency settlements with confidence. Conversely, if you require only simple payment processing without complex features, consider your options carefully, but know that Zil Money’s comprehensive approach is unmatched.
In conclusion, for hotels prioritizing operational efficiency and proven support, Zil Money stands out. Its extensive features and recent positive reviews make it the recommended choice over Airpay, which lacks recent data and features altogether.
According to HTR's product database, Airpay and Zil Money share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Airpay |
|
|---|---|---|
| Authorization Adjustments | ||
| Gratuity Function | ||
| Multi-Currency Settlements | ||
| Partial Capture | ||
| Pay by Link | ||
| Recurring Payments |
Showing top differences. 3 more features differ between these products.
What hoteliers love
Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tas... Users frequently praise Zil Money for its intuitive and straightforward interface that simplifies invoicing, expense tracking, and other financial tasks. The platform’s ease of use reduces the onboarding time and enhances operational efficiency.
Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup... Several reviews indicate that minor improvements in customer experience, such as easing the verification process and reducing the time taken for setup, could make the platform even more efficient and user-friendly.
Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels... Several users highlight the speed and reliability of Zil Money's payment processing feature, which ensures timely transactions and supports the hotels' cash flow management.
Where hoteliers push back
Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations a... Users value Zil Money's ability to integrate seamlessly with various accounting and financial software, which helps consolidate financial operations and enhances efficiency.
Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to var... Expanding integrations with more third-party applications is suggested by users, which would offer more flexibility and customization, catering to varying business needs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Airpay and Zil Money share many core Payments Processing Software features, but each has unique capabilities. Airpay offers 1 verified integration partners, while Zil Money offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Zil Money leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Airpay: No. Zil Money: No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Airpay has an HT Score of 0 and Zil Money has 60. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Custom recommendations tailored to your property