Akia vs. ICG Software vs. Kronos: Which is a Better Fit?

Akia Contactless Check-In

Pre-Arrival & Check-in

Hotel Website Check-in Portal
Lobby Kiosk
Self Service Checkout
Self Service Checkin
Device Agnostic
Easy Room Selection

Information Collection

Custom Questions
Terms & Conditions Signing
Marketing Communications Opt-in
Pre-regisration info collection
Document & Passport Scanning
ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations
Multi-lingual

Payments & Authorization

Registration Card E-signature
Collect Deposits
Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in
ID Verification

Verify a guest's identity for safety and security
PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades
Easy Room Selection

Other

PMS Integration

ICG Check-in Online

Pre-Arrival & Check-in

Hotel Website Check-in Portal
Lobby Kiosk
Self Service Checkout
Self Service Checkin
Device Agnostic
Easy Room Selection

Information Collection

Custom Questions
Terms & Conditions Signing
Marketing Communications Opt-in
Pre-regisration info collection
Document & Passport Scanning
ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations
Multi-lingual

Payments & Authorization

Registration Card E-signature
Collect Deposits
Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in
ID Verification

Verify a guest's identity for safety and security
PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades
Easy Room Selection

Other

PMS Integration

Kronos Time & Attendance

Payroll Options

Direct deposit
Pay by check
Pay by card

Auditing & Accuracy

Exception reporting
Liability reporting for funding requirements
Pre-processing reports

Tax & Compliance

Automated tax reporting
Electronic IRS filing and pay withdrawals
Quarterly online tax statements & W2 preview
New hire reporting

Other

PMS Integration

What Customers Are Saying

Most Recent Review

Great for guess messaging, min apps and experience management

GM from Hilo (United States of America)

ICG Software doesn’t have any clients that have vouched for the product

Kronos doesn’t have any clients that have vouched for the product

Most Positive Review

At Nuvo Suites we love Akia

Marketing coordinator

Most Critical

Seamless Guest Servicing and Messaging

Property manager

References

Alexander Mourelatos
General Manager Mourelatos Lakeshore Resort

Yurgen Hohmeyer
Owner Lake Clear Lodge & Retreat