Compare Akia vs Canary Messages vs GuestTalk

Akia

Akia

117 reviews
Canary Technologies

Canary Messages

795 reviews
guesttalk

GuestTalk

3 reviews

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Compare Akia vs Canary Messages vs GuestTalk

Guest Messaging Software vendor comparison between Akia vs Canary Messages vs GuestTalk. Find out which Guest Messaging Software is right for you based on realtime data from 915 verified hotelier reviews across 49 countries.

Akia

Akia

Ranked 8 (out of 70)

4.9
117 reviews
View profile
Canary Technologies

Canary Technologies

Ranked 1 (out of 70)

4.8
795 reviews
View profile
guesttalk

guesttalk

Ranked 27 (out of 70)

4.9
3 reviews
View profile

Ratings Summary

HT Score

Akia

78 HTScore Icon

Canary Messages

100 HTScore Icon

GuestTalk

unranked HTScore Icon
Popularity

Akia

117 verified reviews

Canary Messages

795 verified reviews

GuestTalk

3 verified reviews
Likelihood to Recommend

Akia

98%

Canary Messages

96%

GuestTalk

97%
Ease of Use

Akia

4.9

Canary Messages

4.9

GuestTalk

5
ROI

Akia

4.8

Canary Messages

4.6

GuestTalk

4.7
Implementation

Akia

4.7

Canary Messages

4.7

GuestTalk

Not enough data available
Customer Support

Akia

4.9

Verified Customer Support

Canary Messages

4.7

Verified Customer Support

GuestTalk

5

Verified Customer Support

Certificate of Excellence

Akia

Canary Messages

GuestTalk

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Akia

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Canary Messages

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

GuestTalk

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Akia
vs.
Canary Technologies
vs.
guesttalk

Customers

Top 3 Segments

Akia

Boutiques - 23%
Resorts - 13%
Vacation Rentals & Villas - 12%

Canary Messages

Luxury Hotels - 26%
Branded Hotels - 25%
Boutiques - 14%

GuestTalk

Other - 33%
Boutiques - 33%
Bed & Breakfast & Inns - 33%
Featured clients

Akia

Canary Messages

Canary Technologies doesn’t have any featured brands available

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Akia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Canary Technologies Average Canary Technologies

Pricing Available By Request

guesttalk has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Akia

Pricing Available By Request
Akia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Canary Messages

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

GuestTalk

Pricing Available By Request
guesttalk has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Akia
vs.
Canary Technologies
vs.
guesttalk

What Customers Are Saying

Most Recent Review

Akia

Akia makes it very easy to communicate with guests and collect feedback. A few clicks and done. Great software and highly recommend.

Owner

Canary Messages

Canary has enhanced the way we interact with and support guests It’s an essential tool for modern hospitality, and I highly recommend it to any hotel owner looking to upgrade their communication systems in real time

Front desk agent from Key West (Florida Keys)

GuestTalk

Streamlined Guest Communication

Owner
Most Positive Review

Akia

So easy!

Sales & Events Manager

Canary Messages

Great partner platform

Training & Project Manager from Saint Augustine Beach (United States of America)

GuestTalk

Excellent Guest Communication Tool

Managing Director
Most Critical

Akia

Seamless Guest Servicing and Messaging

Property manager

Canary Messages

Great partner platform

Training & Project Manager from Saint Augustine Beach (United States of America)

GuestTalk

Excellent Guest Communication Tool

Managing Director
References

Akia

Sandra Miller
Director of Sales and Marketing Glen Ivy Hot Springs

Benjamin Gray
General Manager The Bellmoor Inn and Spa

Canary Messages

Front Desk Manager The Coeur d'Alene Resort

-

General Info

Screenshots

guesttalk doesn't have any screenshots

Integrations

Akia

Property Management Systems (20) Hotel Management Software (9) Booking Engine (5)

Canary Messages

Property Management Systems (24) Hotel Management Software (13) Booking Engine (6)

GuestTalk

Property Management Systems (5) Hotel Management Software (4) Channel Managers (3)