Arlo Hotels Elevates the Guest Journey with Canary Technologies
Lifestyle hotel brand modernizes arrivals, guest communication, and transactions with mobile-first technology
Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that Arlo Hotels has adopted Canary’s guest management solutions to enhance service and streamline operations across its portfolio.
Arlo Hotels is a lifestyle brand designed for today’s explorers, with properties in New York, Miami, Chicago, and Washington, D.C., and more on the way. Known for imaginative spaces that blend local experiences with a sense of belonging, Arlo creates hotels that feel like living rooms away from home and workshops away from the office — inspiring guests to relax, connect, and explore.
“Arlo Hotels is raising the standard for lifestyle hospitality with modern, mobile-first guest technology,” said DJ Singh, VP of Global Sales at Canary Technologies. “With Canary, Arlo Hotels streamline arrivals, strengthen guest connections and secure every transaction — creating seamless, personalized stays that reflect the modern guest experience.”
With Canary, Arlo Hotels is streamlining arrivals and check-ins with mobile-first workflows and digital registration that get guests to their rooms faster. AI-powered guest messaging enables instant communication on channels like SMS and WhatsApp, with translations in more than 100 languages, ensuring every guest feels understood and supported. Secure transaction tools protect sensitive guest information and reduce fraud and chargebacks, creating a smoother, more secure experience for both guests and staff.
“At Arlo, we’re all about redefining the guest experience through thoughtful, community-driven hospitality,” said Darren Desilva, VP of IT at Arlo Hotels. “Canary’s platform empowers our team to deliver on that promise — enhancing the journey with intuitive, secure and connected touchpoints that reflect the Arlo spirit.”
About Arlo Hotels
Arlo Hotels is an independent, design-forward hotel brand with properties in New York, Miami, Chicago, and Washington, D.C. Focused on creating community-driven experiences, Arlo blends modern design, social spaces, and intuitive hospitality for today’s traveler.