Compare ALICE Guest Services by Actabl vs Crave Mobile Platform vs TouchMenu

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Compare ALICE Guest Services by Actabl vs Crave Mobile Platform vs TouchMenu

Concierge Software vendor comparison between ALICE Guest Services by Actabl vs Crave Mobile Platform vs TouchMenu. Find out which Concierge Software is right for you based on realtime data from 734 verified hotelier reviews across 64 countries.

Ratings Summary

HT Score

ALICE Guest Services by Actabl

100

Crave Mobile Platform

77

TouchMenu

77

Popularity

ALICE Guest Services by Actabl

646 verified reviews

Crave Mobile Platform

63 verified reviews

TouchMenu

25 verified reviews

Likelihood to Recommend

ALICE Guest Services by Actabl

91%

Crave Mobile Platform

93%

TouchMenu

98%

Ease of Use

ALICE Guest Services by Actabl

4.6

Crave Mobile Platform

4.6

TouchMenu

5

ROI

ALICE Guest Services by Actabl

4.5

Crave Mobile Platform

4.5

TouchMenu

4.9

Implementation

ALICE Guest Services by Actabl

4.4

Crave Mobile Platform

4.6

TouchMenu

5

Customer Support

ALICE Guest Services by Actabl

4.5

Verified Customer Support

Crave Mobile Platform

4.8

Verified Customer Support

TouchMenu

5

Verified Customer Support

Certificate of Excellence

ALICE Guest Services by Actabl

Crave Mobile Platform

TouchMenu

Features

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking

Transportation

Lost & Found

Wake up calls

Reservations

Request Management

Vendor Management

Smart Vendor Database

Transportation

Reservations

Guest Communication

Request Management

Other

In app translation

Service Recovery/Escalation

Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

ALICE Guest Services by Actabl

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Other

In app translation
Service Recovery/Escalation
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

Crave Mobile Platform

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

Other

TouchMenu

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Actabl

Actabl

vs.

Crave Interactive

Crave Interactive

vs.

TouchMenu

TouchMenu

Take recommendations quiz

Customers

Top 3 Segments

ALICE Guest Services by Actabl

Resorts - 32%

Boutiques - 15%

Luxury Hotels - 15%

Crave Mobile Platform

Luxury Hotels - 17%

Branded Hotels - 14%

Resorts - 11%

TouchMenu

Luxury Hotels - 48%

Resorts - 16%

Branded Hotels - 16%

Featured clients

ALICE Guest Services by Actabl

Crave Mobile Platform

Crave Interactive doesn’t have any featured brands available

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Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

ALICE Guest Services by Actabl

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Crave Mobile Platform

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TouchMenu

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Custom Price Quote

Actabl

Actabl

vs.

Crave Interactive

Crave Interactive

vs.

TouchMenu

TouchMenu

1-click quote request

What Customers Are Saying

Most Recent Review

ALICE Guest Services by Actabl

Front Desk Worker

Front Desk Associate from Winter Haven (United States of America)

Crave Mobile Platform

Multi-use robust product with excellent customer service

Digital Experience Manager

TouchMenu

The right partner!

Night manager

Most Positive Review

ALICE Guest Services by Actabl

Making your life easier, having everything organized

Concierge

Crave Mobile Platform

Crave Serve Safely ticks all the boxes

Owner

TouchMenu

Digital menu

Hotel manager

Most Critical

ALICE Guest Services by Actabl

Incredible Product with Great Customization

Guest Expereience Manager of Eau Palm Beach Resort & Spa

Crave Mobile Platform

We use crave for our in-room dining.

General Manager

TouchMenu

Digital menu

Hotel manager

References

ALICE Guest Services by Actabl

Noah Lemaich
Chef Concierge SIXTY Beverly Hills

Nickeesa Khalili
Front Office Manager The Ludlow

Crave Mobile Platform

Dale Malbert
Owner The Engine

Lee Hughes
Owner Anchor Inn

Alex Chilton-Thwaite
Owner The Morning Star Shaw

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General Info

Screenshots

Integrations

ALICE Guest Services by Actabl

Property Management Systems (28) Hotel Management Software (13) Hotel Restaurant POS Systems (11)

View all integrations (74)

Crave Mobile Platform

Guest Messaging Software (4) Property Management Systems (4) Staff Collaboration Tools (4)

View all integrations (13)

TouchMenu

Property Management Systems (3) Hotel Restaurant POS Systems (2) Upselling Software (1)

View all integrations (4)

Recent Company Updates

ALICE Guest Services by Actabl

Actabl Launches ProfitOwner: Real-Time Business Intelligence for Hotel Ownership Groups

Charlestowne Hotels Implements ProfitSword and Event Temple Integration to gain Real-Time Insight into Business and Group Sales Performance

Crave Mobile Platform

Crave Interactive Announces Strategic Partnership with Book4Time to Boost Spa Bookings

Foxhills Club & Resort Elevates Guest Experience with Installation of Crave Interactive Tablets in All Rooms

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Recent Articles

ALICE Guest Services by Actabl

10 Pieces of Actionable Hotel Technology Advice from Leading Execs

Hotel Technology is Poised for a Major Correction: Here's What You Need to Know

4 years ago

Crave Mobile Platform

PPHE Hotel Group choose Crave Interactive’s ServeSafely mobile ordering for its hotels and restaurants

Viceroy Hotel Group Chooses Crave Interactive’s AppLess™ Contactless Mobile Ordering and Digital Directories

3 years ago

TouchMenu

TouchMenu doesn’t have any recent articles

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